HomeOnline CasinosICE36 Casino Review
ICE36 Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (13)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Sofort Banking
  • PayPal
Withdrawal limits
Not Limited for GBP
Kinetic Digital
2019
> $1,000,000
OverviewBonusesUser reviews7Safety Index explainedDiscussion1Payment methods13
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ICE36 Casino Review

When reviewing and assessing ICE36 Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. In terms of player safety and fairness, ICE36 Casino has a High Safety Index of 8.4, which makes it a recommendable casino for most players. Continue reading our ICE36 Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index – ICE36 Casino fairness and safety

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of ICE36 Casino, we thoroughly read and reviewed the Terms and Conditions of ICE36 Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .

According to our approximate calculation or collected information, ICE36 Casino is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

We did not find ICE36 Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

On the whole, also considering other contributing factors in our assessment, ICE36 Casino has achieved a Safety Index of 8.4, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.

Note: According to our records, ICE36 Casino is related to 44 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of ICE36 Casino. The relationship between these casinos has led to a higher Safety Index than it would have been otherwise for this casino.

ICE36 Casino T&Cs

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of ICE36 Casino to be somewhat unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to ICE36 Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 0 complaints directly about this casino in our database, as well as 22 complaints about other casinos related to it. Because of these complaints, we've given this casino 636 black points in total, out of which 636 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of ICE36 Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 7 players, ICE36 Casino does not have a User satisfaction score yet. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

ICE36 Casino company information and licenses

ICE36 Casino belongs to Kinetic Digital and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

ICE36 Casino has a gambling license in United Kingdom. Their license was granted by United Kingdom Gambling Commission.

About payment methods and win and withdrawal limits

ICE36 Casino accepts 13 payment options. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Sofort Banking, Trustly, PayPal, Direct e-banking, Instant Payments by Citadel, ApplePay, Fast Bank Transfer.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
Unlimited No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at ICE36 Casino.

Language Website Customer support Live chat
English Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at ICE36 Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say ICE36 Casino has a good customer support based on the responses we have received during our testing.

Casino games and slots available at ICE36 Casino

You can play these types of games at ICE36 Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games.

Titles supplied by 72 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, WMS, Playson, Amaya, iSoftBet, NYX Gaming Group, Nextgen Gaming, ELK Studios, Push Gaming, Eyecon, Bally, Barcrest, Wazdan, Lightning Box, Red Rake Gaming, Leander Games, 1X2 Gaming, Booming Games, Iron Dog Studio, Realistic Games, Relax Gaming, edict, Greentube, Inspired Gaming, Fantasma Games, Playzido, Authentic Gaming, Shuffle Master, Spribe, ALL41 STUDIOS, Gamomat, GameCode, GVG (Green Valley Games), Spearhead Studios, Foxium, Aristocrat, Reel Play, Gameburger Studios, Gluck Games, Oryx Gaming, Gaming Corps, Switch Studios, Slingo, Synot Games, Max Win Gaming, SlotMatrix, Stakelogic, Pulse 8 Studios, Peter & Sons, Kalamba Games, STHLMGAMING, Games Global, Just For The Win, Light & Wonder, Reel Time Gaming, Cayetano, Stormcraft Studios, Hacksaw Gaming.

ICE36 Casino bonus offers and codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 2 bonuses from ICE36 Casino based on the data from our database.

Note: Visit our separate page on ICE36 Casino bonuses to learn more about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (13)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Sofort Banking
  • PayPal
Withdrawal limits
Not Limited for GBP

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
English customer support
English live chat

Game providers
Show all (72)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • ELK Studios
  • Big Time Gaming
  • IGT
CASINO SCREENSHOTS
ice36_casino_uk_game_gallery_desktop
ice36_casino_uk_homepage_desktop
ice36_casino_uk_promotions_desktop
ice36_casino_uk_game_gallery_mobile
ice36_casino_uk_homepage_mobile
ice36_casino_uk_promotions_mobile

Positives

  • Good selection of games
  • Daily slots tournaments
  • Unlimited monthly withdrawals
  • Live dealer games are available
  • Payments by PayPal are available

Negatives

  • Live chat is available only after registration

Interesting facts

  • Casino uses a chatbot for customers' interaction
  • Local version of popular international casino
Author & Guarantor: Michaela Skalla Last updated: 19 Mar 2024 Anything incorrect or missing? Let me know
Casino Bonuses

ICE36 Casino bonuses

Browse all bonuses offered by ICE36 Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (7)

User reviews of ICE36 Casino

This is a place to share experience with ICE36 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 7 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 year ago
Worst casino I've ever played
The first withdrawal I made was quick for a small amount
A
Second of a high amount I couldn't get it due to the delay I gave up and played the entire balance
Chat did not respond to inform why the withdrawal was not processed
I do not recommend do not play
Players are helpless
In support chat and emails
I sent over 30 emails without
Response
Good casino bet365 and lancebet these are really good
  • Withdrawal is not approved and they don't tell you why This is a small withdrawal I had already made with Sucesso High value they hold it on purpose for you to play everything Chat and support replies don't work
  • Don't play to get screwed
• 1 year ago
I'm editing the review to make the experience transparent.
It took 4 days to approve documents.
Chat does not work, emails took a while but they responded.
After approval, I asked for a withdrawal and in one day they made a deposit.
• 1 year ago
It only took two days to confirm the account, I was already prepared that it would take longer. It has been a habit that the sister companies of this Casino take a long time. I was really surprised.
• 1 year ago
Playing in this casino and tearing up money is the same thing, there is no service and there are always problems in the casino and it is almost impossible to solve them, you do not verify your account when you send the documents if you have won, much less can you withdraw money, do not waste time, there are many reliable casinos out there, research better before entering this casino of scammers, I don't know how this casino has a good reputation in the guto casino.
  • Terrible, this casino is disgusting.
• 1 year ago
there is no customer service,
they do not confirm with a document hey no is confirmed by a document, you cannot withdraw money the winnings
Scammers?
• 1 year ago
Shity hole casino
They keep all yor money,sending documents over week ago,still nothing,not even bothered reply .
avoid.There is plenty reliable casinos all around no this one
• 2 years ago
Casino sells promotions and does not give anything winer I remove the balance from my hot account casino still sells promos and does not give anything
  • tiger-casino
  • Winer, ice and hot
Safety Index explained

Safety Index of ICE36 Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of ICE36 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.4/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about ICE36 Casino and related casinos (113)

113All0Opened22Not solved32Solved59Rejected

Complaints directly about ICE36 Casino

Complaints about related Mega Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €750
Mega Casino
Safety Index:High
Submitted: 12 Aug 2023
Resolved Our verdict

Case closed

Disputed amount: €600
Mega Casino
Safety Index:High
Submitted: 09 Jun 2023
Resolved Our verdict

Case closed

Disputed amount: 530 R$
Mega Casino
Safety Index:High
Submitted: 07 Nov 2022
Resolved Our verdict

Case closed

Disputed amount: 4,000 R$
Mega Casino
Safety Index:High
Submitted: 02 Sep 2022
Resolved Our verdict

Case closed

Disputed amount: 90 R$
Mega Casino
Safety Index:High
Submitted: 30 Aug 2022
Resolved Our verdict

Case closed

Disputed amount: Can$400
Mega Casino
Safety Index:High
Submitted: 06 Aug 2022

Complaints about related Slingo Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: 130 kr
Slingo Casino
Safety Index:High
Submitted: 09 Sep 2023
Resolved Our verdict

Case closed

Disputed amount: €560
Slingo Casino
Safety Index:High
Submitted: 11 May 2023

Complaints about related LuckyMe Slots Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: £140
LuckyMe Slots Casino
Safety Index:High
Submitted: 15 May 2023

Complaints about related Lord Ping Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: 400 R$
Lord Ping Casino
Safety Index:High
Submitted: 08 Dec 2022
Resolved Our verdict

Case closed

Disputed amount: £1,300
Lord Ping Casino
Safety Index:High
Submitted: 25 Aug 2022
Resolved Our verdict

Case closed

Disputed amount: £1,000
Lord Ping Casino
Safety Index:High
Submitted: 05 Nov 2020

Complaints about related Genting Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: 100,700 INR
Genting Casino
Safety Index:High
Submitted: 21 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: 104,900 INR
Genting Casino
Safety Index:High
Submitted: 15 Oct 2023

Complaints about related Simba Games Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €2,000
Simba Games Casino
Safety Index:High
Submitted: 16 Jun 2023

Complaints about related Prime Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €160
Prime Casino
Safety Index:High
Submitted: 01 Oct 2023
Resolved Our verdict

Case closed

Disputed amount: €400
Prime Casino
Safety Index:High
Submitted: 12 Jun 2023

Complaints about related SpinGenie Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: Can$1,667
SpinGenie Casino
Safety Index:High
Submitted: 18 Apr 2023
Show more complaints (+33)
Discussion

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