Mirka is a Casino Analyst and Complaint Specialist at Casino Guru. Her role involves adding new casinos to our database, ensuring website information is accurate, and addressing player complaints. During university, Mirka gained experience in administration, starting in a small company and later mov...
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Mirka D.
Author
Mirka Dubasova
Casino Analyst & Complaint Specialist
Mirka is a Casino Analyst and Complaint Specialist at Casino Guru. Her role involves adding new casinos to our database, ensuring website information is accurate, and addressing player complaints. During university, Mirka gained experience in administration, starting in a small company and later mov...
In this review, we break down ICE36 Casino. Our independent team used our casino review methodology to look at what stands out and what falls short. Our analysts went through the casino's Terms and Conditions, licenses, player complaints, support, and limits one by one. This helped them place this casino on a scale from safe and legit to a clear scam.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. ICE36 Casino has a Very high Safety Index of 9.7, establishing it as one of the more secure and fair online casinos on the web, based on our criteria. Continue reading our ICE36 Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Safety Index of ICE36 Casino – Is it fair and safe?
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of ICE36 Casino, we have looked closely into the Terms and Conditions of ICE36 Casino and reviewed them. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
ICE36 Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we know, no relevant casino blacklists include ICE36 Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
All in all, when combined with other factors that come into play in our review, ICE36 Casino has landed a Very high Safety Index of 9.7. This makes it a great option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, ICE36 Casino is related to 49 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of ICE36 Casino. This connection has resulted in an increased Safety Index.
ICE36 Casino Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of ICE36 Casino to be mostly fair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about ICE36 Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 0 complaints directly about this casino in our database, as well as 22 complaints about other casinos related to it. Because of these complaints, we've given this casino 533 black points in total, out of which 533 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
ICE36 Casino user feedback and reviews
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
The user satisfaction feedback of ICE36 Casino shared by 7 users has resulted in a Mixed User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
ICE36 Casino company data and licenses
ICE36 Casino is owned by Kinetic Digital and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.
ICE36 Casino has a gambling license issued by Dirección General de Ordenación del Juego in Spain.
Win and withdrawal limits, payment options
ICE36 Casino accepts deposits via 8 payment methods. This includes: PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, PayPal, ApplePay, Bizum, Cashlib.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at ICE36 Casino.
Language
Website
Customer support
Live chat
English
Spanish
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at ICE36 Casino, account management, withdrawal process, etc. We would say ICE36 Casino has an average customer support based on the responses we have received during our testing.
Slots and casino games at ICE36 Casino
ICE36 Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Bingo, Jackpot games, Live games, Keno, Scratch cards, Crash games, Other games, Live roulette.
Games from 35 casino game providers are available. This includes NetEnt, Playtech, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Nextgen Gaming, ELK Studios, Eyecon, Bally's Corporation, Barcrest, Lightning Box, Williams Interactive, Inspired Gaming, Gameburger Studios, Slingo, Fantasma Games, MGA, Authentic Gaming, Pulse 8 Studios, Peter & Sons, Spribe, All For One Studios (ALL41), GVG (Green Valley Games), Just For The Win, Games Global, Light & Wonder, Foxium, Cayetano, Stormcraft Studios, Amusnet.
ICE36 Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
At present, there are 2 bonuses from ICE36 Casino in our database, including:
136 EXTRA SPINS on Bonanza
100% up to €100
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
Kinetic Digital
Operator
Skill On Net Limited
Platform
SkillOnNet
Established
2023
Estimated annual revenues
> $5,000,000
Casino Bonuses
ICE36 Casino bonuses
Browse all bonuses offered by ICE36 Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
User reviews of ICE36 Casino
This is a place to share experience with ICE36 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Worst casino I've ever played The first withdrawal I made was quick for a small amount A Second of a high amount I couldn't get it due to the delay I gave up and played the entire balance Chat did not respond to inform why the withdrawal was not processed I do not recommend do not play Players are helpless In support chat and emails I sent over 30 emails without Response Good casino bet365 and lancebet these are really good
Pior cassino que joguei A primeira retirada que fiz foi rápida de um valor pequeno A Segunda de um valor alto não consegui pela Demora desisti e joguei todo o saldo Chat não respondia para informar porque não processava o saque Não recomendo não joguem Os jogadores ficam sem ajuda No chat e nos e-mail do suporte Mandei mais de 30 e-mails sem Resposta Cassino bons bet365 e o lancebet esses realmente são bons
Withdrawal is not approved and they don't tell you why This is a small withdrawal I had already made with Sucesso High value they hold it on purpose for you to play everything Chat and support replies don't work
Saque não é aprovado e não informam o motivo Isso q um saque de valor pequeno eu já tinha feito comSucesso Valor alto eles seguram propositalmente para você jogar tudo Chat e suporte responde não funciona
I'm editing the review to make the experience transparent. It took 4 days to approve documents. Chat does not work, emails took a while but they responded. After approval, I asked for a withdrawal and in one day they made a deposit.
Estou editando a avaliação para deixar transparente a experiência. Demoraram 4 dias para aprovar documentos. Chat nao funciona, emails demoraram mas responderam. Apos a aprovação, pedi levantamento e em um dia fizeram deposito.
It only took two days to confirm the account, I was already prepared that it would take longer. It has been a habit that the sister companies of this Casino take a long time. I was really surprised.
Vain kaksi päivää meni tilin vahvistukseen, olin jo varautunut että menee pitempään. Tapana on ollut että tämän casinon sisaryhtiöillä hommassa kestää. Olin todella yllättynyt.
Playing in this casino and tearing up money is the same thing, there is no service and there are always problems in the casino and it is almost impossible to solve them, you do not verify your account when you send the documents if you have won, much less can you withdraw money, do not waste time, there are many reliable casinos out there, research better before entering this casino of scammers, I don't know how this casino has a good reputation in the guto casino.
Jogar neste casino e rasgar dinheiro e a mesma coisa, não tem atendimento e sempre tem problemas no casino e quase impossível resolver, não verifica conta quando envia os documentos se tiver ganhos, muito menos consegue sacar dinheiro, não perca tempo, tem muitos casino confiáveis por aí, pesquisem melhor antes de entrar neste casino de golpistas, não sei como tem boa reputação no casino guto esse casino.
there is no customer service, they do not confirm with a document hey no is confirmed by a document, you cannot withdraw money the winnings Scammers?
Marcinek79
Unregistered user
• 3 years ago
Shity hole casino They keep all yor money,sending documents over week ago,still nothing,not even bothered reply . avoid.There is plenty reliable casinos all around no this one
Cecilia198531
Unregistered user
• 3 years ago
Casino sells promotions and does not give anything winer I remove the balance from my hot account casino still sells promos and does not give anything
Casino vende promociones y no da nada winer me quito el saldo de mi cuenta caliente casino igual vende promos y no da nada
tiger-casino
Tiger casino
Winer, ice and hot
Winer ,ice y caliente
Safety Index explained
Safety Index of ICE36 Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of ICE36 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.7/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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