iLucki Casino Review

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Payment methods

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Withdrawal limits

per month

€10,000

per week

€2,500

Owner Dama N.V.

Established 2018

Estimated annual revenues

> $1,000,000

Licensing Authorities

Curaçao (ANT)

OverviewBonusesUser reviews56Safety Index explainedDiscussion1Payment methods158

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iLucki Casino Review

We've thoroughly reviewed iLucki Casino and gave it an Above average Safety Index. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because iLucki Casino is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, iLucki Casino is a smaller online casino revenue-wise. It's part of a group of related casinos. However, this group is still quite small even when evaluated as a whole. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 15 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

Warning: iLucki Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

iLucki Casino appears on only one blacklist, which hasn't influenced our rating of this casino. We've chosen to ignore it either because it's related to the casino's previous owner, or because of some other applicable reason.

iLucki Casino has an Above average Safety Index. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting an even higher rating from us. Even despite that, you can expect this casino to be a good place to play at.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (158)

Withdrawal limits

per month

€10,000

per week

€2,500

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (8)

English customer support

All languages (8)

English live chat

All languages (8)

Game providers
Show all (94)
Game providers (94)

Positives

The casino is Bitcoin-friendly
Huge selection of game providers
Live dealer games are available
Live chat support is available 24/7
Wide range of languages and currencies

Negatives

Bonuses not available for all countries
Many restricted countries
Not all game providers are available for all countries
Not all payment methods are available for all countries

Interesting facts

Live chat support uses the auto-translate feature for some languages
Deposits need to be wagered 3x before a withdrawal is requested
Average monthly withdrawal limit
The amount of maximal monthly withdrawal limit depends on the player's status
Administrative fee of €100 for accounts inactive more than 6 months

Author & Guarantor: Ayberk Ayan Last updated: 13 Sep 2023 Anything incorrect or missing? Let me know

iLucki Casino bonuses

Browse all bonuses offered by iLucki Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of iLucki Casino

This is a place to share experience with iLucki Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 56 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

Ryanpokies

Novice

• 1 year ago

I asked what the process was of closing my account. As after my free spins and I used all my credit I was going to close the account. But they closed it with about $100 on there plus more remaining free spins. The account manager obviously doesn't understand proper English. And their chat made deflamitry accusations. I'll stick to level up. Very unhappy

Sean009876

Junior Apprentice

• 1 year ago

I deposited over 300 euros with them i try make withdrawl they say no didnt accept my docs yet i deposited over 300 discusting site let me depositing all that and refuse my docments

None none none

Slots are dead they take deposits but not even let you withdrawl with unreal documents asked for yet i registered with them gave my address phone number deposited with them gave my visa bank statement birthcert with me holding birthcert like people who deposit are not who they are discusting all these casinos can do this

Jecille

Unregistered user

• 1 year ago

DO NOT PLAY THIS CASINO, YOU WILL BE SCAMMED. THEYOCKED ME OUT OF MY ACCOUNT WHEN I WON $5000. I REPEAT DO NOT PLAY ITS A SCAM!!!!

MiraKosonen

Unregistered user

• 2 years ago

Unfair casino. They have cashback bonus 5% but you dont get it if you dont claim all other bonus. All other casino give cashback bonus from any kind of lost.
After lost all money, i get email from some VIP Club support who dont answer even i ask something. Strange, annoying casino.

Nothing really positive, other way normal casino.

No winning
No cashback bonus if deposit normally
Support dont answer
Ridiculous bonus rules

Jamethai888

Adept

• 2 years ago

Casino looks ok and deposit is easy. Cannot say how withdrawal works because no change to cashout.
Actually lost this casino more them any other casino one day since registered in.
So very bad luck to me. After all deposit go like flush on toilet i ask support what's wrong on this casino. Support just copy paste some RNG explain and close chat. No compassion at all, just brutally answer. Not even "have a nice day" Or some compensation after horrible lost.
Some casino is just nightmare and this is it foe me. Never deposit anymore.

Looks ok, deposit is easy

Horrible cold run
Rude support
No compensation
Ridiculous bonus

Safety Index of iLucki Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of iLucki Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.7/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be somewhat unfair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about iLucki Casino and related casinos (17)

17All0Opened1Not solved2Solved14Rejected

Complaints directly about iLucki Casino

Unjustified complaint

Disputed amount: A$2,500

Player’s winnings reduced due to bonus conditions.

An Australian player was struggling with withdrawal issues. The issue revolved around a deposit bonus with 20 free spins that purported unlimited cash-out. After wagering, winnings of $2000 were reduced to $75 by the casino due to supposed bonus conditions related to the free spins, resulting in failed withdrawal attempts. After reviewing the provided evidence, we found that the player's initial balance had been generated using the registration free spins, which had a maximum win limit of A$75 according to the casino's Bonus Terms and Conditions. Despite the player's disagreement, we concluded that the casino's actions had been in accordance with their established rules, thus the complaint was rejected.

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Submitted: 18 Mar 2024

Other

Disputed amount: €142

The player's unable to withdraw his balance.

The player's unable to withdraw his balance as he is not verified. The complaint was closed as the player got blocked on casino.guru website.

Submitted: 23 Jan 2023

Regulator: Casino was right

Disputed amount: €3,000

Player’s struggling to complete account verification.

The player from Germany was experiencing difficulties withdrawing her winnings due to an ongoing verification. After reviewing all available evidence, we ended up rejecting the complaint.

Submitted: 16 Dec 2022

Unjustified complaint

Disputed amount: Can$5,000

The player's account got closed.

The player's account got closed during the withdrawal process. The evidence provided by the casino suggests that the documents were photoshopped so we ended up rejecting the complaint.

Submitted: 03 Jun 2022

Unjustified complaint

Disputed amount: €1,300

Player’s bonus winnings have been voided.

The player from Germany had his welcome bonus winnings cancelled. Unfortunately, the player accitentaly cancelled the bonus in the middle of wagering, therefore the casino couldn't return the bonus back, and we were forced to reject this complaint.

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Submitted: 29 Jul 2021

Resolved Our verdict

Case closed

Disputed amount: €5.5

Player’s criticizing false advertisement of bonus.

The player from Italy has tried to redeem the advertised Registration bonus without being successful.

Submitted: 28 Apr 2021

Player stopped responding

Disputed amount: $2,500

Player’s struggling to withdraw his winnings.

The player from Switzerland is experiencing difficulties withdrawing his funds due to a limited availability of payment methods. We rejected the complaint because the player didn't respond to our messages and questions.

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Submitted: 31 Mar 2021

Other

Disputed amount: €49

Player’s struggling to complete the account verification.

The player from Finland is experiencing difficulties verifying his account. As the player has closed his account, we ended up rejecting this case.

Submitted: 04 Feb 2021

Resolved Our verdict

Case closed

Disputed amount: Can$400

Player’s free bonus winnings have been reduced.

The player from Canada had their winnings from Birthday Free Spins capped. The issue has been resolved and we closed the complaint accordingly.

Submitted: 30 Jan 2021

Player stopped responding

Disputed amount: €4,000

Player didn’t receive a deposit bonus.

The player from Japan didn’t receive free spins after he made a deposit. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 01 Jan 2021

Player stopped responding

Disputed amount: €651.01

Player is having difficulties withdrawing her winnings.

The player from Canada is struggling to withdraw funds probably due to geolocation. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 13 Jun 2020

Player stopped responding

Disputed amount: ??

Player is not able to create casino account.

The player from Portugal has tried to open account unsuccessfully, even if Portugal is not listed between restricted countries. We rejected the complaint because the player didn't respond to our messages and questions.

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Submitted: 27 Feb 2020