Helabet Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Helabet Casino scored a Below average Safety Index of 6.2, which makes it a suboptimal option for most players in terms of fairness and safety. Read our Helabet Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index of Helabet Casino – Is it fair and safe?
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Helabet Casino, we meticulously evaluated and analyzed the Terms and Conditions of Helabet Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
Considering our estimates and the factual data we have collected, Helabet Casino appears to be a small to average-sized online casino. In relation to its size, it has a high value of withheld winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we know, no relevant casino blacklists include Helabet Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
Taking into account all factors in our review, Helabet Casino has scored a Safety Index of 6.2, representing a Below average value. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is not a good fit.
Helabet Casino Terms and Conditions
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Helabet Casino to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Helabet Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 6 complaints about this casino in our database. Because of these complaints, we've given this casino 454 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Helabet Casino user feedback and reviews
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 8 player reviews so far. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Helabet Casino company data and licenses
Helabet Casino is owned by Propus Holding B.V. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
Helabet Casino has a gambling license issued by Curaçao Gaming Control Board in Curaçao.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 60,000 per month
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at Helabet Casino.
Language
Website
Customer support
Live chat
Slovak
English
24/7
Spanish
Portuguese
Japanese
German
Finnish
Italian
Bulgarian
Korean
Czech
Greek
Serbian
Ukrainian
French
24/7
Bengali
Persian
Central Khmer
Nepali
Azerbaijani
Albanian
Arabic
Armenian
Hungarian
Bosnian
Chinese
Estonian
Hebrew
Hindi
Croatian
Indonesian
Georgian
Kurdish
Kazakh
Lithuanian
Macedonian
Mongolian
Malay
Norwegian
Polish
Romanian
Swahili
24/7
Thai
Tajik
Turkish
Uzbek
Vietnamese
Somali
Urdu
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Helabet Casino, account management, withdrawal process, etc. We would say Helabet Casino has an average customer support based on the responses we have received during our testing.
Slots and casino games at Helabet Casino
Helabet Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games.
Games from 120 casino game providers are available. This includes Nolimit City, Evolution Gaming, Pragmatic Play, Quickspin, Igrosoft, Thunderkick, Betsoft Gaming, Rival, Playson, iSoftBet, Amatic, Ezugi, Evoplay, SA Gaming, BGaming, GameArt, Endorphina, Wazdan, PariPlay, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Realistic Games, High 5 Games, Genesis Gaming, Belatra Games, MrSlotty, OMI Gaming, Ho Gaming, Genii, Aspect Gaming, GMW (Game Media Works), Platipus, Concept Gaming, InBet Games, Authentic Gaming, Lucky Streak, Mancala Gaming, LGD Gaming, Spinmatic, Spadegaming, G Games, Apollo Games, Betixon, NetGaming, BBIN, OneTouch, Mobilots, Golden Race, Revolver Gaming, Spinthon, Reevo, Mascot Gaming, PlayPearls, PGsoft (Pocket Games Soft), TVBet, Slot Factory, Gameplay Interactive, MGA, Virtual Generation, Caleta Gaming, Globalbet, 3 Oaks Gaming, CT Interactive, Super Spade Club, Winfinity, Smartsoft Gaming, Swintt, Fast Live Game (FLG), We Are Casino, BF Games, Spribe, Bunfox, Dragoon Soft, Radi8, TrueLab Games, Atmosfera Live, DLV, Vivo Gaming, Onlyplay, Bombay Live, Zeus Play, PlayStar, Salsa Technology, Oryx Gaming, Worldmatch, Ortiz, Gamebeat, Espresso Games, Synot Games, SlotMatrix, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Winspinity, LottoInstantWin (LiW), Zitro, 1spin4win, Kalamba Games, DS Virtual Gaming, GrazGame, Gambit, AWG Games, n2-LIVE, Thunderspin, Barbara Bang, Cayetano, Funky Games, Triple Cherry, 7Mojos, EURASIAN Gaming, Hacksaw Gaming, Ruby Play, XPG (xprogaming), Asia Gaming, Ka Gaming.
Helabet Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 4 bonuses from Helabet Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: In case you are looking for more information about this casino's bonus offers, visit our Helabet Casino bonuses page.
Browse all bonuses offered by Helabet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(8)
User reviews of Helabet Casino
This is a place to share experience with Helabet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Did verification and was told to withdraw all funds in my account. As everyone else writing these reviews they have been rejecting all my withdrawals stating that there is a technical issue while it says "payment rejected by operator.
Ive been through this before and i cant see myself recovering my 2264 dollars. This is usually the start of the process where they steal my money and invent things like having duplicate accounts or other games they play.
Save yourself the time. The curacao gaming commission is probably more corrupt then helabet is.
Just a fraudulent book , doing fraudulent things. The norm in 2024. Such a sad world.
Im still spending 2 hours a day on live chat trying to gather my 2.2k, if they actually pay and id be shocked, il remove this. If its still here well you know what happened.
I have undergone countless identity file and handheld file verifications. Wait for nearly 3 months before you can withdraw the money. Chat was very unhelpful. Very bad experience. Thank you to Casino. guru for your help
Harshit_King
Unregistered user
• 2 years ago
Helabet is the perfect blend of an online casino and a sportsbook, as a bettor this is plus for me, but I have been enjoying both platforms lately, has a lot of attractive promotional offers and bonus codes even for vip's, up to date with a lot of tournaments for sports and a lot of bonus offers, chips, a great loyalty program and free spins, despite the platform not including a welcome bonus it still makes up for it. Fast transactions and withdrawals, 10 stars for me.
DamilareOtunji
Unregistered user
• 2 years ago
The one thing that I really fancy about Helabet is their CRASH game, Never had a problem with it, works fast and on point.
Great Casino games
No live support window, support is dont through email or telegram
One of the many sports books that I will go back from time to time, with a simple layout I can navigate the site with ease. It has such a friendly user interface and has a mobile app which helps a lot. Has a casino section and I should say that there not given that credit for it, they still manage to give a quality gaming experience with a varied selection and home to top tier providers. I would appreciate the fast cash- outs and smooth transactions, And one of the factors that really drew me in is how high their odds are. 100/10
I liked the interface. Everything looks good and fine, games are downloading fast and no help is needed. T he support is really helpful. So I can recommend this place.
Very dodgy site. Will take deposits, but as soon as it comes to withdrawals they say technical issues and you need to deposit more. Withdrawal has been pending for 5 days, live chat takes 1 hour to respond with a generic answer and emailing them results in more generic answers asking to deposit more
After depositing several thousand dollars and having my biggest win ever, it's a terrible feeling not to get any money.
won't pay out
live chat takes 1 hour to respond
email support doesn't reply
przestrzal
Unregistered user
• 3 years ago
scam site... i deposit 5 euro for try out... i try contact withs support via live chat and no contact... i try to place bet but on all i have limited 0 euro xd so i did not place any bet xd so i cannot withrawal money becasue i cannot place money xd do not waste you money on this site...
no advcash in withrawal methods
Safety Index explained
Safety Index of Helabet Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Helabet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average6.2/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Complaints about Helabet Casino and related casinos (23)
