HomeOnline CasinosGratoGana Casino Review
GratoGana Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (9)
  • Skrill
  • Neteller
  • PaySafeCard
  • VISA
  • Mastercard
  • PayPal
  • Wire-transfer
  • Volt
Withdrawal limits
 per month
€10,000
Playes PLC
2020
> $1,000,000
OverviewBonusesUser reviews0Safety Index explainedDiscussion1Payment methods9
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GratoGana Casino Review

This review examines GratoGana Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. GratoGana Casino has a High Safety Index of 8.9, which makes a recommendable option for most players in terms of fairness and safety. Read our GratoGana Casino review to discover more about this casino and decide whether it is a suitable option for you.

Fairness and safety of GratoGana Casino

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of GratoGana Casino, we meticulously evaluated and analyzed the Terms and Conditions of GratoGana Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.

Based on our estimates or gathered data, GratoGana Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

As far as we are aware, no relevant casino blacklists mention GratoGana Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All in all, when combined with other factors that come into play in our review, GratoGana Casino has landed a High Safety Index of 8.9. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Note: As far as we are aware, GratoGana Casino is interconnected with 9 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of GratoGana Casino. They resulted in a higher Safety Index than this casino would have without related casinos.

Terms and Conditions of GratoGana Casino evaluated

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of GratoGana Casino to be mostly fair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about GratoGana Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 0 black points.

GratoGana Casino user feedback and reviews evaluated

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Unfortunately, there are no user reviews of GratoGana Casino in our database yet. If you have had an enjoyable or unpleasant encounter with this casino, please be the first to review and rate it on our website.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Licenses and company data

GratoGana Casino is owned by Playes PLC and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.

GratoGana Casino has been granted a gambling license in Spain issued by Dirección General de Ordenación del Juego.

Payment methods, win and withdrawal limits

GratoGana Casino supports 9 payment options. This includes: Skrill, Neteller, PaySafeCard, VISA, Mastercard, PayPal, Wire-transfer, Bizum, Volt.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 10,000 per month No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at GratoGana Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at GratoGana Casino, managing your account, withdrawals, or other matters. GratoGana Casino has a good customer support, judging by the results of our testing.

GratoGana Casino slots and casino games

GratoGana Casino offers these types of casino games: Slots, Roulette, Blackjack, Bingo, Live games, Craps and dice, Keno, Scratch cards.

Casino games from 7 game providers are offered. This includes Play'n GO, Evolution Gaming, Pragmatic Play, Spinoro, Games Global, Amusnet (EGT), MGA.

GratoGana Casino bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 18 bonuses from GratoGana Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: Our separate page features details on GratoGana Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (9)
  • Skrill
  • Neteller
  • PaySafeCard
  • VISA
  • Mastercard
  • PayPal
  • Wire-transfer
  • Volt
Withdrawal limits
 per month
€10,000

Games
Show all

Slots
Roulette
Blackjack
No betting
No video poker
Bingo
No baccarat
No jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (2)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers

  • Pragmatic Play
  • Evolution Gaming
  • Play'n GO
  • Amusnet (EGT)
  • Spribe
  • Games Global
  • MGA
  • Spinoro
CASINO SCREENSHOTS
gratogana_casino_homepage_desktop
gratogana_casino_promotions_desktop
gratogana_casino_homepage_mobile

Positives

  • Casino has Spanish license
  • Nicely explained VIP program
  • Live dealer games are available
  • Payments by PayPal are available

Negatives

  • Limited selection of games

Interesting facts

  • Small casino only for Spanish residents
  • The amount of maximal monthly withdrawal limit depends on the player's status
Author & Guarantor: Natalia Burlutskaia Last updated: 15 May 2024 Anything incorrect or missing? Let me know
Casino Bonuses

GratoGana Casino bonuses

Browse all bonuses offered by GratoGana Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (0)

User reviews of GratoGana Casino

This is a place to share experience with GratoGana Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 0 users

Very positivePositiveNeutralNegativeVery negative

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Safety Index explained

Safety Index of GratoGana Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of GratoGana Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about GratoGana Casino and related casinos (150)

150All0Opened1Not solved43Solved106Rejected

Complaints directly about GratoGana Casino

Complaints about related Gratorama Casino (1)

Resolved Our verdict

Case closed

Disputed amount: €6,200
Gratorama Casino
Safety Index:Below average
Submitted: 19 Dec 2019

Complaints about related GratoWin Casino (4)

Resolved Our verdict

Case closed

Disputed amount: €2,269
GratoWin Casino
Safety Index:Below average
Submitted: 10 Jan 2023
Resolved Our verdict

Case closed

Disputed amount: €50
GratoWin Casino
Safety Index:Below average
Submitted: 29 Oct 2022
Resolved Our verdict

Case closed

Disputed amount: €99
GratoWin Casino
Safety Index:Below average
Submitted: 31 Aug 2021
Resolved Our verdict

Case closed

Disputed amount: €700
GratoWin Casino
Safety Index:Below average
Submitted: 23 Aug 2021

Complaints about related Winorama Casino (31)

Resolved Our verdict

Case closed

Disputed amount: €1,700
Winorama Casino
Safety Index:Below average
Submitted: 26 May 2023
Resolved Our verdict

Case closed

Disputed amount: €1,152
Winorama Casino
Safety Index:Below average
Submitted: 16 Mar 2022
Resolved Our verdict

Case closed

Disputed amount: €2,000
Winorama Casino
Safety Index:Below average
Submitted: 10 Mar 2022
Resolved Our verdict

Case closed

Disputed amount: €240
Winorama Casino
Safety Index:Below average
Submitted: 11 Jan 2021

Complaints about related ScratchMania Casino (Same management)

Complaints about related Playoro Casino (Same management)

Complaints about related WinsPark Casino (Same management)

Show more complaints (+34)
Discussion

GratoGana Casino Discussion

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Payment methods

GratoGana Casino payment methods

Currencies
EUR
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