Zuzana is one of Casino Guru's casino analysts, being responsible for updating our extensive list of casinos as well as adding new relevant information to the database. In the past, Zuzana worked as a GIS Specialist in the field of geology and environment. Reading is one of her many hobbies, and she...
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Zuzana C.
Author
Zuzana Cirochova
Casino Analyst
Zuzana is one of Casino Guru's casino analysts, being responsible for updating our extensive list of casinos as well as adding new relevant information to the database. In the past, Zuzana worked as a GIS Specialist in the field of geology and environment. Reading is one of her many hobbies, and she...
In this review, we break down GGPoker Casino EU. Our independent team used our casino review methodology to look at what stands out and what falls short. Our analysts went through the casino's Terms and Conditions, licenses, player complaints, support, and limits one by one. This helped them place this casino on a scale from safe and legit to a clear scam.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. GGPoker Casino EU scored a Low Safety Index of 4.8, positioning itself poorly in terms of fairness and safety, as outlined by our evaluation methodology. Take a look at our full GGPoker Casino EU review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Is GGPoker Casino EU fair and safe? Safety Index explained
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our GGPoker Casino EU review, we carefully went through and inspected the Terms and Conditions of GGPoker Casino EU. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.
Based on our estimates or gathered data, GGPoker Casino EU is a medium-sized online casino. In proportion to its size, it has received complaints with a high total value of disputed winnings. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
Based on our findings, no important casino blacklists feature GGPoker Casino EU. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
Taking into account all factors in our review, GGPoker Casino EU has scored a Safety Index of 4.8, representing a Low value. We suggest players to steer clear of this casino and opt for one with a higher Safety Index.
Terms and Conditions of GGPoker Casino EU
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of GGPoker Casino EU to be mostly fair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding GGPoker Casino EU
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 8,701 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of GGPoker Casino EU
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 2 players, GGPoker Casino EU does not have a User satisfaction score yet. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Licenses and company information
GGPoker Casino EU is owned by NSUS Malta Limited, and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.
GGPoker Casino EU was licensed by regulatory authorities in these specific countries or geographic areas: Malta (Malta Gaming Authority), Isle of Man (Isle of Man Gambling Supervision Commission), Kahnawake (Kahnawake Gaming Commission).
Payment options, withdrawal limits and win limits
GGPoker Casino EU supports 15 deposit methods. This includes: Skrill, Neteller, PaysafeCard, VISA, Mastercard, Bitcoin (BTC), Bank transfer, MuchBetter, Ethereum (ETH), LuxonPay, eZeeWallet, MiFinity, blik, Tether (USDT), USD Coin (USDC).
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
USD 10,000 per month
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at GGPoker Casino EU can be seen in the table below.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
Russian
Japanese
German
Finnish
Czech
Ukrainian
French
Estonian
Indonesian
Latvian
Polish
Turkish
Chinese
Dutch
Romanian
Hungarian
Hindi
Vietnamese
Bosnian
Lithuanian
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at GGPoker Casino EU, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of GGPoker Casino EU as average.
GGPoker Casino EU casino games and slots
Players can enjoy these types of casino games at GGPoker Casino EU: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 27 game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, iSoftBet, Ezugi, Ash Gaming, Smartsoft Gaming, Origins (playtech), Vikings (playtech), Psiclone Games, Reel Kingdom, Max Win Gaming, Felt Gaming, Skywind Group, OneTouch, Rarestone gaming, Wild Streak Gaming, Hacksaw Gaming, Netgame, Ruby Play, Reel Play.
Bonuses and codes offered by GGPoker Casino EU
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
Unfortunately, we currently do not have any bonus offers from GGPoker Casino EU in our database.
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
NSUS Malta Limited
Established
2017
Estimated annual revenues
> $5,000,000
Casino Bonuses
GGPoker Casino EU bonuses
Browse all bonuses offered by GGPoker Casino EU, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
User reviews of GGPoker Casino EU
This is a place to share experience with GGPoker Casino EU. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Slots section... I don't want to make accusations but I will just share my experience. I have played over 2 million spins on the game bonanza in my life which i can prove. I have never experienced an absolute zero bonus nor have I ever seen one posted online (check for yourselves). I have had 3 bonuses at GG. 2 were absolute zero bonuses and the other paid 12c. These are all my bonuses from 11,322 spins I should add. It's not just that though, everything about the games feels different and maybe people that don't really play slots but venture away from the poker to play every now and then wouldn't notice but it's very evident. You just experience things that don't seem to be possible at normal casinos that aren't actually poker sites. Bonanza isn't the typical game to give 25 dead spins in a row but that kinda thing is extremely common here for whatever reason. My rtp through 11 thousand spins is 62% which even with the small smaple size is very low.
I don't know what else to say except if you are just looking to play casino games then go to a genuine online casino not a poker site or at least not this one. It might be genuine and I might just be experiencing crazy bad luck but honestly it's just not worth the risk when there are so many other options. Just be weary.
This casino site is pretty good, but still lacks the qualities of it becoming incredible like a five star. I hope this becomes better soon, but I'd say it's a fun time regardless. The games are fun and I really enjoyed so much of the games as well.
Safety Index explained
Safety Index of GGPoker Casino EU explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of GGPoker Casino EU. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low4.8/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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