HomeOnline CasinosGalactic Wins Casino Review
Galactic Wins Casino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Important (1)
Find on Google
Payment methods
Show all (21)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Trustly
  • Neosurf
Withdrawal limits
 per month
€5,000
Green Feather Online Limited
2021
> $5,000,000
OverviewBonusesUser reviews31Safety Index explainedDiscussion118Payment methods21
Important: Win limit of €100,000 per day This casino has a win limit rule. You will not be able to win more than €100,000 per day.
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Galactic Wins Casino Review

We've thoroughly reviewed Galactic Wins Casino and gave it a Below average Safety Index. This casino has some good qualities, but also a lot of negatives because of which it's better to play elsewhere. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Galactic Wins Casino is related to other online casinos listed below and its rating is also negatively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Galactic Wins Casino is a medium-sized online casino revenue-wise. However, it's a part of a big group of related casinos with high combined revenues. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 0 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,335 black points in total, out of which 2,335 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

There are also some unfair Bonus Terms and Conditions, which might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Warning: Galactic Wins Casino has a €100,000 daily net win limit. This means that you can't win more than €100,000 in one day, with the "net win" being calculated as the difference between the sum of your wins and the money you've wagered. If you win more, you will not get the money exceeding the limit. We consider any win limit to be extremely unfair to players, which is why we penalize any casino that has implemented it, unless the win limit is enforced by third-party factors, such as local regulations.

As we already mentioned, Galactic Wins Casino has a Below average Safety Index. That means that while it's not completely bad, it does have some negative qualities because of which it's advisable to look for a better online casino to play at.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (21)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Trustly
  • Neosurf
Withdrawal limits
 per month
€5,000

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (8)
English customer support
All languages (8)
English live chat
All languages (8)

Game providers
Show all (48)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Big Time Gaming
  • Evoplay
  • Evolution Gaming
  • BGaming

Positives

  • Good selection of games
  • Live dealer games are available
  • Wide range of currencies

Negatives

  • Live chat support is not available 24/7
  • There is a maximum daily win limitation
  • Low withdrawal limits

Interesting facts

  • Medium sized international casino
  • Live chat support uses the auto-translate feature for some languages
Author & Guarantor: Burak Onder Last updated: 27 Aug 2023 Anything incorrect or missing? Let me know
Casino Bonuses

Galactic Wins Casino bonuses

Browse all bonuses offered by Galactic Wins Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (31)

User reviews of Galactic Wins Casino

This is a place to share experience with Galactic Wins Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Terrible

Rated by 31 users

Very positivePositiveNeutralNegativeVery negative

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• 2 months ago
Becareful with deposit bonus as they will deducted the bonus that you received and had limited for withdrawal after you won, like welcome deposit bonus you can only withdrawal $500 after you met the wager, if you got a big win they will remove the remaining amount only keep $500 for withdrawal. So what is the point of giving bonus to player if you deducted and limited the withdrawal. If it is no deposit bonus you can you as we don't spend money to play, but we use our real money to play, we should received what we had win,
  • Withdrawal limited for deposit bonus
• 7 months ago
Imagine a casino giving you 10 free spins on a slot and let's say you win 7 bucks and then play another slot and spin it up to 100 bucks and finally up to 1300 bucks. Discover there is a 2200 wagering requirement before it can be withdrawn even though there was zero dollars in your account when you first started however you manage to play through the wagering until you are then able to withdraw and make a with. Then after 5 days you are told that the withdrawal is cancelled and the winnings voided. That was my experience at galactico. I have now read the T&C for this specific bonus and you can only withdraw up to 100 euros. Now I am a degenerate gambler for 40 years of my life but I know when I am being played. These T%C's that casinos make you accept before you can play on their sites are in my opinion a method to stop you from winning. My advice play on casinos that have been around for a long time and have reputable names , read the T&C's carefully, read the casino reviews before deciding on which casino you want to wager your hard earned money. I will not play on this site again or it's related sites boo casino or bcasino which are owned by the same company. All I want to do is gamble and if i win be able to withdraw exactly what I won without any BS....Happy hunting -:)
• 8 months ago
Do not play at this casino. They offer you tons of "great" bonuses and when you deposit your money for it and win they keep it in processing for 4 days then completely void your winnings for crappy excuses and tell you to contact their "24 hour" live support which is not 24 hour because you could wait there for 40 mins with nobody answering your request to talk to someone. Absolutely ridiculous that they can just steal from people and get away with it.
  • Nothing
  • Everything
• 8 months ago
I couldn't even log in to the site after I registered at the casino, so I couldn't use the no-deposit bonus, which has always been available at that casino
• 8 months ago
I entered and made a deposit of 25.00 I won 100 spins I played everything correctly I did the relover and asked for the withdrawal but so far nothing I have sent all the requested documents and still nothing disappointment on this platform because to make the deposit is instantaneous but the withdrawal takes a week kinda unfair that
• 9 months ago
I played on this site few times. Every game worked well and no lag so there was no issues there. Site felt modern and good to use.
I was very luck and happy playing few slots that had endless bonuses so didint feel like i was being scammed by rtp/casino . I had trouble withdrawing my wins cause of making minor mistake during max bet by rules but it was resolved by casino guru and i got all my deposits back eventually. (it was smaller amount than i had won, but still felt decent after i made minor mistake during my bet.) Now im waiting for withdrawal for free spins without deposit and eventually this will make great difference in my rating cause if im getting payed 100€ for no deposit free spins which i
accumulated without depositing anything i will be very happy.
My withdrawal was accepted for 100€ without deposit. :)
  • Site feels modern and works without lag
  • Bonuses are generous (be very careful with rules)
  • Verification was received pretty quickly after i sent documents
  • Bonus terms are confusing for many players
  • Live chat does not always know what they are talking about
• 1 year ago
A very shady casino, they will do anything to keep the winnings!

My verification process took MONTHS, and included tons of emails (my replies were very quick, theirs took 4-8 days every time), an endless amount of documents sent (they always came up with new requests once I had fulfilled the previous ones), and even a mandatory VIDEO CALL.

Also their "automatic" bonuses don't work, and when you contact the customer service about the issue (an inconvenience on its own!), they come up with an excuse and refuse to add the bonus manually. This time it was because the "bonus had expired", even though I made my deposit well within the time frame, contacted the customer support about the issue right away, and it expired when I was waiting for their reply :D

Customer service very frustrating, as they don't seem to speak good English, or for some other reason they keep saying the same irrelevant things over and over again, like they don't understand my messages or questions.

Will be closing down my account, and can't recommend this casino to anyone. Their sister casino is Boo, and it's the same crap in a different package.
• 1 year ago
Bad support, I have deposited money, it was deducted from my account. According to Galaxyno, the deposit was declined, but I have proof of the account that my money was paid in. I have send numerous emails to support but so far no response. This is a month now that I am struggling to get my money back. Very poor service. I will never play again. Bad casino and worst support ever
  • Very bad casino
• 1 year ago
I too was denied payment of a 1200$ withdrawal, claimed I had a pending bonus. I played thousands of games over time so the supposed bonus should have disappeared ,but no it was hidden all this time awaiting to be brought up in case of an important win. Scammers need to be canceled by the Malta Gaming Authority..
  • Keep away from these thieves
• 1 year ago
It's been two weeks still haven't had funds no bonus played won with own money can't get in contact with site when I do they say it's getting sorted but having technical issue
• 1 year ago
Horrible and outrageous customer service!
• 1 year ago
Bonus terms are misleading and unfair. I recommend never accepting any bonus from Galaxyno, you may end up losing your money in total.
• 1 year ago
This shit I made to be a casino doesn't even deserve a star.... I got robbed deposit 25 ... I took their lie bonuses I made 1700 I made a withdrawal request for 1000 they stole everything I didn't pay anything and it's a shame that shit I made it a casino.....one day God will make them pay for their thefts...a bunch of disgraced thieves
  • A DISGRACE THAT SAYS TO BE CASINO A SHAME FOR HONEST CASINO
• 1 year ago
Wow where to begin, I been playing very extensively at Galaxyno (I am gold vip) losing thousands of dollars without a cash out but enjoying my time there. So I finally win, I stay within their insane 10% betting rule and get hit with a curve ball. If you except any free spins from them, your maximum cashout is now $100 , even if your deposit is more than $100. so bonus beware. Their cash back system for gold vip is good. But constantly get answers from support explaining terms and conditions , that don't actually answer your questions. The comp points system is wacky. A boosted conversion rate for vip members is around 1 point for over $10 wagered. Really high for most loyalty systems. Most the support team are very nice atelast in my experience. I try to treat them very well and be polite personally. With the exception of a select few. Bonuses are very confusing to keep track of if you do use them. There is no way to keep track of whats used or still available. Its pretty much a roll of the dice. Support wonr answer even if you ask. Or tell you what $ amount you are at towards recieving your cash back. (*you need to accumulate $20 to cash out). Found That very strange. The slots run extremely hot and cold. At times paying out shockingly well. Then turning into a almost odd defying Ice Cold where you repeatedly lose in the same way over and over. No matter how low you bet to try and outlast your bad spell, it seems to be unavoidable but that's just my opinion. I cant spéculate to much more on it. If you are gonna play here watch T&C closely and avoid using any promotion that only has free spins. They are far from free and they are all capped at $100. Even the zero wager spins, go figure. Get out quick when your luck turns. And don't excpect any straight answers from support, because you most likey won't get any.
Other than that good selection of slots easy to navigate. And runs smooth majority of the time.

**update**
I have continued to play at galaxyno and my latest experiences have actually increased my personal opinion of them, if you stay away from bonuses cash outs tend to go pretty smoothly. I had one via bank transfer sent within hours, Just had them do kyc check on my banking info , my documentation was received and passed within minutes. If you do use bonuses be sure to read T&C and if you know you broke terms, stop playing and go to live chat. It is sure to be a hassle because they don't have a way of set in stone of dealing with it, but there is no reason to continue playing, your funds will be confiscated no matter what you do. All in all if you know what your getting into you can definitely have a positive experience playing at galaxyno.
  • Good slot provider selection.
  • Vip cash back rewards.
  • Lots of promotions
  • Visually appealling
  • Alot of deposit methods
  • Personal VIP manager for gold VIP members
  • T&C can be confusing with betting limits.
  • Beware all free spins can be capped at $100 cashout
  • Confusing reward systems the support wont explain.
  • Comp points accumulate very slowly. Around $10 wagered for one point regardless of level.
  • Inconsistent confusing cash out limits, T&C and support contradict each other alot.
• 1 year ago
A disaster, the 10% rule, I don't know how it shows anywhere, it should be indicated before wasting time playing. And after dedicating time to achieve a prize, it simply cancels it and you can all the time, I do not recommend it, it is not terrible at all, a garbage casino and the rest of the family of the company that manages them as casino boo and casino bcasino they are pure garbage to waste time and disappoint you.
  • There is nothing positive about a scam
  • It's a scam don't waste your time
• 1 year ago
Wow, I made a deposit of 25 reais they gave me 125 I hit the goal I went to withdraw the 700 they will cancel it for playing more than 10% and they will return the 25 reais until then blz I did it again 750 I asked for the withdrawal they say that the data is wrong then I got tired of the withdrawal I went to play again for 4 thousand reais I try to withdraw an account on the exchange to withdraw the money and they always see that something is missing in the chat no one responds but let's see if they pay I respond with a good positivity
  • Chat a lot of rum
  • And the emails seem to be all automatic
• 1 year ago
Doesn't respond to emails I made a deposit 4 days ago and it didn't go down I sent an email to support@galaxyno.com and they didn't want to answer me I lost my money don't trust this casino
  • The deposit does not fall, I was robbed
  • Does not respond to emails
  • Support in the app does not solve anything, you have to send an email even so, it does not respond
• 1 year ago
I won 70 euros, fulfilled the recycling requirements and sent the documents. The withdrawal was accepted, but the next day the winnings were voided and left unpaid. Stay away from this casino!
  • Very bad casino
• 1 year ago
Do not be fooled by the good look and game selection this site will Rob you the first chance they get. I made 4 deposits of €10 using bonuses. On the fourth one my bonus was €3.50 I actually turned it into €450 after meeting all the wagering requirements (40x I think) I went to withdraw €300. When I went to withdraw they took the €3.50 back which was fine. Then the next day I got an email saying my winnings were voided due to me betting more than 10% of bonus. Needless to say I was furious and got no help when I used chat function. So when I knew I was gonna get nowhere with this disgrace of a company I asked to get my remaining €10 back and was told I have to have at least €20 in my account to make a withdrawal. So after robbing any winnings I got they were now refusing to give me back my money. I asked for a transcript of the chat I was having and then they said they will give me back my money. I said I still what transcript and he said he can't help me anymore and disconnected chat. This company is an absolute disgrace and I would not recommend this site to be used by anyone
• 1 year ago
really bad live chat, sometimes nice but otherwise you're a rat
  • doesn't pay because I had bet 10% of their maxi bet, even though their rules read that 4-5e max bet, so it's time to spend 439$
• 1 year ago
Stay away this is the worst type of garbage you will find on the internet, hard to believe but this is the type of casino that when you withdraw the money it will be your account and it doesn't pay you
• 1 year ago
Don't play here dregs site.
• 2 years ago
Do not pay for repatriation. I won € 800 and came up with an absurd reason not to pay. I do not recommend
• 2 years ago
Dobio sam danas 10 freespins od njih i dobio oko 2€ . Uspio sam da dobijem 25€ i zatražio isplatu.Jednom sam već u prošlosti napravio deposit preko Skrilla.
Na sajtu pise da je min withdraw 20 ali ja dobijam emejl od njih da je minimum ustvari 50€ i da su ponistili isplatu.
Pitao sam posle na support koliko je min withdraw,rekla je 20.Al kad sam rekao zasto ste mi onda ponistili withdraw,posle je rekla da je 50€ min za cash spins.Čudno
• 2 years ago
I had made deposits worth 200$. Then i won 600$ and withdrew.. They made a do a "phone verification", and these guys are not processing withdrawas on weekends, and their rule is 3 wotking days, but it could be up to 5.. So i had to wait for 5 days for my withdraw. Then they emailed me that im no longer able to deposit based bonuses, probably because i "won too much".
  • 20/7 livechat, multiple payment options
  • Withdraws not processed in weekends.
  • Kind of narrow game selection, big providers missing
• 2 years ago
I have recently joined this casino with no deposit free spins. The play did not last long. I gave the casino another chance an deposited to collect a 50 free spin bonus. I got a few collects on my deposit and then all of a sudden no matter which game I played I couldn't get a win to save myself. The 50fs yelded about $4.00 which dissappeared very quickly. I like the range of games so thought make another deposit and get 30fs. No matter which games I played I lost my deposit very quickly. The fs yielded 1 collect of 40cents. If the games are not rigged not to not pay winning lines I will be extremely surprised. I dont recommend Galaxyno casino as after 3 deposits and 2 lots of free spins I got next to no collects. Disappointing
  • Great range of games
  • Lots of bonuses
  • Pay rate is absolute rubbish. No where near the 90-96% other casinos claim is the pay out rate
  • No access to instant chat to sort aby problems
Safety Index explained

Safety Index of Galactic Wins Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Galactic Wins Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.3/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Warnings

Important: Win limit of €100,000 per day This casino has a win limit rule. You will not be able to win more than €100,000 per day.

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Other factors

  • Low win limit: €100,000 / day (net win)
  • Low withdrawal limit: €5,000 / month

Complaints about Galactic Wins Casino and related casinos (216)

216All10Opened4Not solved43Solved159Rejected

Complaints directly about Galactic Wins Casino

Complaints about related Mr Fortune Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: 545 R$
Mr Fortune Casino
Safety Index:Below average
Submitted: 24 Apr 2023

Complaints about related Boo Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: $100,000 CLP
Boo Casino
Safety Index:Below average
Submitted: 09 Sep 2023
Resolved Our verdict

Case closed

Disputed amount: Can$20
Boo Casino
Safety Index:Below average
Submitted: 10 Jul 2023
Resolved Our verdict

Case closed

Disputed amount: ¥25,000
Boo Casino
Safety Index:Below average
Submitted: 08 Jul 2023
Resolved Our verdict

Case closed

Disputed amount: $22
Boo Casino
Safety Index:Below average
Submitted: 22 Feb 2023
Resolved Our verdict

Case closed

Disputed amount: 250 R$
Boo Casino
Safety Index:Below average
Submitted: 14 Feb 2023
Resolved Our verdict

Case closed

Disputed amount: €170
Boo Casino
Safety Index:Below average
Submitted: 10 Jan 2023
Resolved Our verdict

Case closed

Disputed amount: ??
Boo Casino
Safety Index:Below average
Submitted: 12 Jun 2022
Resolved Our verdict

Case closed

Disputed amount: €2,500
Boo Casino
Safety Index:Below average
Submitted: 15 May 2022
Resolved Our verdict

Case closed

Disputed amount: Can$3,000
Boo Casino
Safety Index:Below average
Submitted: 21 Apr 2021
Resolved Our verdict

Case closed

Disputed amount: €160
Boo Casino
Safety Index:Below average
Submitted: 01 Mar 2020

Complaints about related bCasino (Same management)

Resolved Our verdict

Case closed

Disputed amount: 304 R$
bCasino
Safety Index:Below average
Submitted: 12 Mar 2024
Resolved Our verdict

Case closed

Disputed amount: 331 R$
bCasino
Safety Index:Below average
Submitted: 27 Feb 2023
Resolved Our verdict

Case closed

Disputed amount: 328 R$
bCasino
Safety Index:Below average
Submitted: 08 Feb 2023
Resolved Our verdict

Case closed

Disputed amount: Can$1,015
bCasino
Safety Index:Below average
Submitted: 30 Jul 2022
Resolved Our verdict

Case closed

Disputed amount: €1,500
bCasino
Safety Index:Below average
Submitted: 12 Mar 2021
Show more complaints (+100)
Discussion

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