HomeForumGeneral Gambling DiscussionWhat to do if a casino does not want to pay you what you have won?

What to do if a casino does not want to pay you what you have won? (page 3)

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6 years ago
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1 year ago

Casinos with the fastest payouts—any recommendations?

5 months ago
czus

Hello, I want to withdraw my winnings from the casino and they still want a deposit to verify the account, but I have already sent four deposits so now I don't know what I can do.


Automatic translation:
Tomik1983
5 months ago
skus

Hi, could you send me the casino url so I know where you played? 4 deposits are not normal and common, honest casinos ask for one minimum to verify the payment method.

So I'll wait for what you send me.

Automatic translation:
Tomik1983
5 months ago

where did you play?

2 months ago
esus

Well, I've had a problem with VivaCasino since last Friday. I deposited 200, but the transaction hasn't been reflected in my account. Support isn't answering me, and the chat is the same old story: the finance team is looking into my case. That's all they tell me. They're thieves, but oh well, I wanted to warn everyone to be careful with that casino.

Automatic translation:
Escamilla81
2 months ago

Hi, sometimes it can happen that the money doesn’t show up in your casino account right away, but I certainly wouldn’t be happy either if it took a long time or something like that. However, if the casino is looking into it and addressing the situation, I’d give it a little more time, as they need to figure out what happened. Of course, if nothing gets resolved, we can try to help, but I know these situations are difficult to resolve, since usually the casino or payment provider has to weigh in on it, so if I were you, I’d probably wait it out for now. 

1 month ago

Honestly, if it's a licensed casino, threaten to contact their regulator. Sometimes just mentioning that in live chat makes them magically process your payout. If it's a shady unlicensed site though, your best bet is opening a public complaint thread here so other players can see it

MilaRoy
1 month ago

Are you talking from your own experience with licensed casinos? Have you used this tactic already? 😊

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