Hello, is it this Rolletto Casino, please?
Do you want to say that the casino has not started with verification yet? Or rather that verification was not successful, please?
Hi my account is now verified however now they won't release my funds because they say there is a an active bonus on my account. I didn't win my bet off Casino I deposit £20 and won off sports betting but they don't want to pay out they trying all the tricks possible. I even try to meet the requirements for the bonus by wagering £1 on the casino 20 times but they are set on stealing my money.
So they want you to complete the wagering requirement for some active bonus, correct? Have you accepted any bonus? It seems this would need a further check, and I would also advise to contact our Complaint Team and inform them about completed verification: https://casino.guru/rolletto-casino-player-s-struggling-to-complete-the-1
I feel like if you received the casino bonus, but you don't play casino games, then the casino should be able to cancel the bonus they added to your account.
OK, then I hope they won't come up with the thing that you breached some rules while playing with the bonus...
Hello, the complaint needs your attention, please: https://casino.guru/rolletto-casino-player-s-struggling-to-complete-the-1
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