Interesting, I’ve emailed every employer at NIKO, no response, elegro support do respond, this is what they put ‘However, please note that as a technical payment service provider, we do not have direct contact with merchants or access to their operations. In this case, we kindly recommend that you contact your issuing bank for further assistance.’
my bank said they put the transaction through as a cash transaction, on my credit card so it couldn’t even be claimed back as they essentially said it’s like taking cash out at a card machine, crazy when you think about it
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