I have another open case with them, and nothing has happened for 7 days. I’ll probably have to encourage them with the authorities. Write a reminder to them.
Automatic translation:
Kelly1234
Danixxx
Diamond
Danixxx
10 months ago
it took over a week for me 2 get refunds back from them after emailing
Automatic translation:
Chloe99
Gold
10 months ago
Hello does anybody know these payment processes and their email addresses to get in touch with them to start proceedings?
Ets*ewave
WEBMOSAC
Optimized Widgetworks
Wbmsc
Skinczar / auri digital
Escex
Visionsprero
Automatic translation:
Chloe99
Danixxx
Gold
Danixxx
10 months ago
I’m not too sure it was just a e00 for me
Automatic translation:
Danixxx
Chloe99
Diamond
Chloe99
10 months ago
Thankyou
Automatic translation:
Danixxx
Player0007
Diamond
Player0007
10 months ago
It's escalated never seen that before ever do you know what that means ?
Automatic translation:
Danixxx
Kelly1234
Diamond
Kelly1234
10 months ago
Was yours escalated Kelly your ticket ?
Automatic translation:
Danixxx
Kelly1234
Diamond
Kelly1234
10 months ago
It's been 12 days for me , but 6 days tomorrow since it said escalated, but only 3 buisness days dont think my refund is coming
Automatic translation:
Danixxx
Player0007
Diamond
Player0007
10 months ago
Another one ?? Have you gambled again or something am confused
Automatic translation:
Player0007
Danixxx
Diamond
Danixxx
10 months ago
No, these are old transactions I want to recover. I'm not gambling, I'm just recovering everything step by step.
Automatic translation:
Player0007
Chloe99
Diamond
Chloe99
10 months ago
I also have visionspero. I sent a police report to Slovakia. They don't have a website or any contact information.
Wbmsc = webmosac
Automatic translation:
Chloe99
Player0007
Gold
Player0007
10 months ago
Did you manage to find any emails for the ones I mentioned at all I hope the police take it seriously
Automatic translation:
Kelly1234
Danixxx
Diamond
Danixxx
10 months ago
I’m not sure I just created the ticket and than 3 days later I received an email to say they were investigating and asked for card details and than 2 weeks later they sent me an email to say that the merchant had refunded the transactions
Automatic translation:
Danixxx
Player0007
Diamond
Player0007
10 months ago
I had successfull chargebacks with Visionspero
Automatic translation:
Player0007
Danixxx
Diamond
Danixxx
10 months ago
The chargeback deadline has passed for me, so I have to recover the money in a different way than through the bank.
Automatic translation:
Danixxx
Kelly1234
Diamond
Kelly1234
10 months ago
My 2 weeks would be this Thursday fingers crossed 🤞 they replied to me on the 2nd for details etc
Automatic translation:
Player0007
Chloe99
Diamond
Chloe99
10 months ago
info@webmosaic.net
Automatic translation:
Chloe99
Danixxx
Gold
Danixxx
10 months ago
Do you have their email at all?
Automatic translation:
Chloe99
Player0007
Gold
Player0007
10 months ago
Thank you
Automatic translation:
Danixxx
Chloe99
Diamond
Chloe99
10 months ago
No sorry chloe I raised chargebacks and was successful, sorry I couldn't help