Which merchant name was this for the key4ge1? Also what did you even tell the bank to get the chargeback im with revolut so might not be that simple
Automatic translation:
skeptical26
Danixxx
Silver
Danixxx
11 months ago
Is this for the Coresbyte still haven't heard anything from them been a while now
Automatic translation:
Danixxx
skeptical26
Diamond
skeptical26
11 months ago
Mine is different but linked to them , everyone been refunded as I have noticed on the thread there clearly ignoring all requests now
Automatic translation:
Heather123
Gold
11 months ago
So, Mobilum have claimed to be investigating my transactions for 6 weeks now. They have now closed my ticket without a response. I submitted another ticket which was closed immediately without a response. I submitted chargeback requests to my bank 5 weeks ago but they are still not initiating them. I’m so frustrated with how long they are stalling, I call them every day and they say they have no updates. Any help is appreciated.
Automatic translation:
Player0007
Heather123
Diamond
Heather123
11 months ago
Hello please write to me
player000007@proton.me
Automatic translation:
Heather123
Player0007
Gold
Player0007
11 months ago
I did just reply , tysm
Automatic translation:
Chloe99
Hingm001
Gold
Hingm001
11 months ago
Hi if you’re referring to swipez I emailed them once a week for 3 weeks no reply and today my bank told swipez have processed a refund of all payments and I should get it back within 5 days so they don’t reply but if you keep on they just refund by the looks of it
Automatic translation:
Chloe99
Cocohibs1
Gold
Cocohibs1
11 months ago
Heya update never got a reply but they have just processed all my refunds thank you for your help
Automatic translation:
picapabla14
Chloe99
Silver
Chloe99
11 months ago
Can you give us an update when you got the money back ??
I also raised chargebacks with my bank now
Automatic translation:
Unbroken
skeptical26
Platinum
skeptical26
11 months ago
It appeared on my Keyforge bank statement. So I think it's the same one. I escalated the dispute as digital services not rendered. And I had no problems. I wish you luck.
Automatic translation:
Chloe99
picapabla14
Gold
picapabla14
11 months ago
My bank wouldn’t help I emailed them directly and now the money is going to be refunded in the next 5 days I can see it all pending to come back to my bank they never emailed back just refunded
Automatic translation:
picapabla14
Chloe99
Silver
Chloe99
11 months ago
Why wouldn’t your bank help.
which bank is it ?
Automatic translation:
Chloe99
Gold
11 months ago
Any bank with MasterCard doesn’t give refunds but if you just email the company they should give you a refund without even contacting you. If your bank is a UK bank like Barclays Lloyds then they might do a charge back for you but if I was you, I’ll just go straight to the company because even though banks do charge banks sometimes it reverses and they take their money back.