Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 946)

No, did you contact swipez the payment method that took your money? I just emailed every week and they randomly gave me a refund

Wrote all emails on the website

Yeah true I can imagine they've had alot by now

Fantastic! Thanks for letting me know. I’ll keep following up then

Did you need proof of purchase? Order number anything?

In my case, no. I simply used the emails I sent to Najada, which they never answered, and that was enough. In my claim, I stated that the business never delivered anything, and that was it.

Hi could you please tell me what you wrote to them i have alsow send many mails they awnser 1 time but then never came back?…

I just said fraudulent transactions I need a refund immediately gave the last four digits of my card number and my full name said otherwise the police will be involved and my bank will investigate them. Also on their website. They have a Czech Republic email address. I copied them in as well, and I think what they do is investigate them as well. I heard no response except from an automated email from the Czech Republic email address and then within three weeks, I’ve got a full refund still haven’t had any emails of confirmation or anything but I’ve got my money back.

Could you pleas email me what you wrote if its okej? My mail i [email protected]

Hi Heather what transactions have you got with them ?

Can anyone help Ownrwallet are just ignoring all my emails 12 days ago they said they are looking into it once I provided card details since blanking all emails

Hi Chloe I don’t suppose you still have that Czech email address do you? TIA

All 3 emails are on this page on the website https://swipez.eu/complaints-disclaimer

All emails addresses are on this page on

https://swipez.eu/complaints-disclaimer

But aren’t they the ones processing all those strange companies on the statement that are listed under Czech Republic, Prague?

I have no clue all I know is I got a refund

Feel free to email me [email protected]

No nothing, total refusal

Hey Kishen, might be able to help- my email is [email protected]

In there terms it states complaints have to be resolved within 14 days