Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 920)

Hello,

thank you again for sharing your case and submitting the complaint. Unfortunately, since the casino has not responded and given its awful reputation, unclear licensing, and missing terms, we cannot expect any real resolution.

It’s important to be honest here: casinos like Palmslots don’t provide reliable protection, and that’s exactly why they attract players who cannot access locally licensed options anymore. The downside is that once problems appear, there is no regulator or system that can help.

If gambling feels difficult to control, the safest long-term step is not to look for "friendlier" offshore casinos but rather to seek professional help and support services in Finland. A good place to start is Peluuri (https://peluuri.fi), which offers confidential advice and support in Finnish and Swedish.

I know this is hard to hear, but prevention and support are the only ways forward. Please avoid casinos with low reputation and terrible feedback at least. 🙏 I believe the others will assist you with the remaining points you raised.

I got message back from merchant:

"We have thoroughly checked our records with the card number, and found 5 transactions under our platform. But those transactions cannot be refunded as the bank has blocked our account ."

What should I do?

Transactions named SPARKSOLUTIONS, got this email answer from transactworld

Thank you!!!

Hi, I’ve experienced a lot of frustration with 2 companies in particular. Velobet and GoldenBet. They are showing up on my bank account as DSOLPAY. I have deposited over £2300 with them. I had a balance of £1300 which I tried to withdraw but they closed my account due to my verification failure (linked to another account. I didn’t realise I had opened an account with them previously) and offered to return 80% of my last deposit which was £40. Is there any way I can dispute this? I’ve read a few people say something about swipez if it’s DSOLPAY? How would I initiate this? Any help would be greatly appreciated. I have some transactions with Chase which is Mastercard and some with Nationwide which is visa. They are all DSOLPAY. Any help would be so greatly appreciated. It’s 5am here. I’ve not been able to sleep due to worry. It’s making me sick to my stomach.

Thank you so much

You have any chance If You Tell them ID Gambling? What Bank You are using?

Many Banks dont accept If You Tell them about Gambling. Thats why im asking.

Hi, I have a few transact with DSOLPAY. I emailed them last Friday, nobody has got back to me yet?

Maybe you could help me and send me some instructions ? That would be highly appreciated

Should I try from a different email?

I was also thinking to go to their headquarters in person. What do you think about that? The amount to refund will justify the travel costs

I know thats it im lucky my bank fights my corner but for other banks they should be shot as its easy to win them once raised its your choice on how you approach it though

Rbs mate

So I lost chargebacks with a company from ages ago, turns out the submitted ‘evidence’ I’ve just managed to get hold of the evidence they submitted. Looks like they had set up an account pretending to be me, claiming it’s my email address, all the transactions they supplied even have the wrong ip address 😂 obviously not I have contested it and provided evidence to prove they have been falsified!