Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 919)

But with what reason

Hello everyone,

I’d like to share my situation and ask for advice on how to proceed.

I have been playing on Palmslots casino, where my deposits were processed under the names NEWERA and Shark77 Limited. After reviewing my account and payment history, I’ve identified several serious issues:

Wrong Merchant Category Code (MCC): My gambling deposits were processed using MCC codes that did not reflect gambling transactions. Instead, they were disguised as unrelated purchases, which misleads both customers and financial institutions and may breach payment processing rules.

Licensing concerns: Palmslots claims to operate under a Curacao eGaming license, but this license cannot be verified in the official registry. The site refers to a sublicense from Antillephone N.V., which is not independently verifiable. This raises doubts about the legitimacy of their licensing and compliance with regulations.

Self‑exclusion breach: I submitted a clear self‑exclusion request, yet my account remained active. I was still able to deposit and play after the exclusion should have taken effect. This is a direct violation of responsible gambling standards and player protection obligations.

Given these combined issues — improper payment coding, questionable licensing, and failure to honour self‑exclusion — I’m unsure what the most effective next step would be.

Should I escalate this to my bank or card issuer, contact the licensing authorities, or pursue another route? Any guidance from those with experience in similar cases would be greatly appreciated.

Thank you in advance for your help.

I told them it was gambling sites non gamstop same as the last ones I assume they treated them the same way

Can I email you

I only deal with posts on here what info do u need

Hi there I told the bank from the start it was gambling sites and they have used incorrect merchant codes they have done tonnes of them for me mastercard debit card

Reply has went to review pending 48 hours😂

Told them it was gambling sites using incorrect merchant code

Told them it was non uk gambling sites using incorrect merchant code as always mate

Thanks

I cant post its all being blocked for review

Okay, thanks for your help.

Its nothing new anyway just done the way they have since ive came on here fickin weird this block for review

Did you find out if it’s them?

I'm 98% sure it's them. But they don't answer emails. So it all fits together.

https://fnt.uk.com/courses/

it says a London address on my bank statement for this company

I’ve got the email address for one of their trainers if that helps?

Anyone has any info of these where to contact:

cryptoyeah Prague

VOX_DATA London

VOX_RD London

VXRD_01 London

VXRADR London

It’s ok don’t worry thank you