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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 809)

3,660,242 views 19,865 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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5 months ago

As long as you have solid proof I don't see any problem. How do ghost traders get the right to collect payments for products that don't exist? Why don't you also address this?

Automatic translation:
Anonymized915
5 months ago

I understand what you're saying. Ultimately, what merchants are doing is not legal and refund requests seem justified to me as long as you haven't received any product or service from them.

Automatic translation:
Al1nu7zu01
5 months ago

I understand where you’re coming from, and I do get the sentiment you’re expressing. However, the key issue here is whether you knowingly entered into a transaction with the expectation of receiving goods or services from that company. If you did, and especially if you continued to do so multiple times, then in the eyes of a bank or fraud investigator, filing a chargeback may appear as a misrepresentation of your position.

A single chargeback probably won’t raise much concern. But when there are 20 or 30 transactions with the same merchant — particularly for digital or online services that are meant to be delivered instantly — it raises questions. If the service wasn’t delivered the first time, why continue transacting with them? And if you did keep trading with them, why wait 30 days (or longer) to raise an issue?


This is even more relevant in the crypto space, where many services are borderline, unregulated, or high-risk. That environment already attracts scrutiny for potential money laundering or fraudulent activity, so repeated disputes there draw extra attention.


I get that it’s tempting to lean on a specific chargeback reason code if it technically fits your scenario. But banks don’t just look at the individual claim — they look at the overall pattern. They will collate data and look at the reasons that particular merchant get disputes and if there is a trend. Banks lose significant funds due to dispute fraud. So as more and more people raise disputes and file action fraud reports, the bank will be required to act under AML regs and consumer duty


So it’s not about saying you’re wrong to raise a dispute — just that you need to be aware of how it might be perceived in a broader context. The more consistent and reasonable your overall behavior looks, the stronger your position will be if it’s ever investigated.


Sabine1984
5 months ago

What did she tell them, they aren’t budging

Ldiamond23
5 months ago

Can u help me with Kryptonim please?

Anonymized915 deleted the post
5 months ago

have put a review on Trustpilot against golden bet 😡😡

they are now asking for this information to prove my review is genuine - advice anyone?? file

abzsav182
5 months ago

they are telling me that they made their "crypto exchange" and put every blame on the casino. But I wrote them now and will escalate the case if they refuse to coorperate.

Anonymized915
5 months ago

Can you give me your E-mail bro

Anonymized915 deleted the post
Anonymized915
5 months ago

Am I correct in thinking you have raised a complaint with the fos regarding falcora finance payments?

justiceForUs deleted the post
Anonymized916
5 months ago

Not quite the FOS. FCA have had a couple of call, and they are concerned nucleus were aware and continued facilitating for a prolonged period and didn’t report it. I would encourage any one with falcora to file with the FCA.


I have my situation being heard at complex situation (or something like that) where FOS representatives will be present. Its a new forum held by LLoyds group.

Al1nu7zu01
5 months ago

I’ve responded to this but it’s with the Admin

Vix844 deleted the post
Vix844
5 months ago

Done

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