Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 795)

Ah nice one, thanks for confirming.

Yeah I've got circa 50 transactions with this merchant, given how much of a ballache Monzo are I'm going to try and phone up and get someone specifically lined up to process them as a batch for me. They'll probably tell me to fuck off but will see how it goes 😂

I’ve been following this thread for a long time. What are the possible consequences of a chargeback when the goods (or service) weren’t delivered? A friend of mine actually got almost all his money back. Isn’t it kind of careless from the casinos to still allow Mastercard deposits like that? I’m also wondering the same thing when it comes to Bwin – they’re being forced to pay millions for offering gambling services in countries where it’s illegal, yet they keep doing it!

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Its not careless - it is direct fraud. They manage to get so many players from big markets like the UK/EU and the majority will not end in chargebacks so they continue. Until Mastercard/VISA remove the services and stop the casinos themselves being able to use these methods then it's going to continue.

This is where Mastercard have to be clear and kind of are in their T&Cs - gambling is only legible under code 7995. Pretty sure they have stated this as well at one point. There is a definite misinterpretation by these ebanks on this one.

You could have saved yourself the trouble

From what I've seen, the bank knows this, but they can't prove that it's for gambling payments.

At first, Revolut rejected my disputes because they came from gambling platforms. After a lot of insistence, they gave me the MCCs and none of them were for gambling. Then the version changed to say that the card platform was not based solely on the MCC.

They have now reopened the dispute and are analyzing it.

I think the best option is to say that you wanted to make a payment to a casino but that another merchant charged you and you don't know who it is and that you haven't received anything from them.

Legally they have to initiate the chargeback because the merchant does not have the MCC for the game no matter what they say

Good luck mate. They really are absolutely horrendous to deal with. Not sure if maybe it’s worth disputing one transaction from the merchant first, getting that accepted, and then using that as a precedent to get the rest accepted all at once? Wish id gone about it that way tbh.

What evidence are you going to give them?

Have you got information of these companies??

I've a situation with ....bet.com based in caracao, where I requested receipts and transaction statement for 2024. I was directed to their payment agent(AML tech solutions). They provided a transaction that had minimal bets in December amounting to e10. The payment agent said that was all my transactions in 2024. I deposited over €25k in 2024 and have provided my revolut statements to them. No response from payments agent or gambling company. The gambling company only give access to the last 30 days transactions in your account, which seems crazy. Revolut have refused to provide MMC either for any of the 40+ transactions. What is the best course of action?

Anyone had any dealings with Bilucky, or have any contact details for them or their payment processors?

Put more pressure on Revolut, in Spain they are required by law to provide the MCC, it took me a while but in the end they told me.

Use ChatGPT to write the texts and focus them on the legal sense. In the end, they will end up telling you the MCC.

Yeah, the convo I had with Starling was that because they had determined the final destination of the funds was intended as gambling, then the mcc code is irrelevant and the rule still applies.

Doesn't matter a jot mate - Mastercard rules dictate what is and isn't gambling and it's their network. By not allowing the disputes banks are actively involved in the laundering of money for criminal organisations.

Can you give me your email address? I'm also from Spain. Let's see if we can help each other out. Thanks.

I think it's more the bank that refuses to initiate a chargeback than Mastercard.

The bank tries to avoid the chargeback by saying that it is due to gambling, and I'm sure many of us have said that the main idea was to deposit in a casino or similar.

But according to the law, the charges are from normal businesses, so by putting a lot of pressure or reporting, I'm sure they would have to initiate a chargeback.

send me an email

Hi buddy,

You're absolutely right—banks often block chargebacks, claiming it's gambling. But the truth is this: these aren't real gambling sites; they're fraudulent platforms that lure people in and then block accounts or refuse to pay out winnings. That's not gambling—that's fraud.

The legal argument is sound. The merchants processing the payments aren't even coded as gambling sites, and no goods or services were received. This fits perfectly as a case of deception or non-delivery, which are valid grounds for chargebacks under Visa and Mastercard rules.

I've already built a strong case with evidence. If you're doing the same, we can connect and share information. You can write to me securely at I'm happy to help in any way I can.

the trouble of what exactly?