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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 760)

3,657,289 views 19,862 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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justiceForUs
6 months ago

Do you have an email address for me? Or how does this work?

Automatic translation:
justiceForUs deleted the post
justiceForUs
6 months ago

I only see C, where did you write it?

Automatic translation:
justiceForUs
6 months ago

My mail is

Automatic translation:
6 months ago

I had Asda bank deny me chargebacks. Went to FOS and they said the chargebacks should not be put through but any money from them should be interest free. RIVIDI travel core was the company. They reply but they say "in order for refunds to be processed please ask bank to contact us via chargeback" and I showed them this and they still wouldn’t put anything through.

Dustyd
6 months ago

That’s rubbish, some of the decisions are shocking. Did you get the actual ombudsman to assess rather than the first investigator/adjudicator?

If not I wonder if you shared some of the reasoning why they sided with bank some of us could possibly assist.


Anonymized881
6 months ago

They sided with the bank due to gambling not being able to be put on chargebacks via visa or Mastercard. Which I asked for wrong Mcc.

Anonymized881
6 months ago

Sorry if this sounds silly but if I made a dispute with my Barclays Bank debit card would that be a visa dispute

Anonymized881 deleted the post
Dustyd
6 months ago

Nightmare that is considering there is zero exclusion on VISA for gambling. I think (I may be wrong) but on Mastercard there is an exclusion but if miscoded/misrepresentation then it doesn’t apply issue with Mastercard banks are it’s very difficult to get it through likely due to a lack of understanding and just generally hating anything to do with gambling.

Heather123
6 months ago

Let me know when you have my email so I can remove

Anonymized881
6 months ago

Got it

Heather123
6 months ago

Just message me, more than happy to share what I sent. It is specific to me in some places but you can keep the legal stuff in and just amend what is then specific to you.

Lisamac deleted the post
bundeswehr90
6 months ago

Where Can I Text You?

Lisamac
6 months ago
Anonymized881
6 months ago

Are you sure?

Anonymized881
6 months ago

Are you sure

Lisamac deleted the post
Lisamac
6 months ago

Yes many of us have had full refunds direct from them

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