Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 718)

I’ve personally never dealt with the FOS myself however I would look back on here as there was a good post a few pages ago from someone stating what to put in your FOS appeal - what has happened, what you’re wanting etc.

might be worth trying to see if they will re raise the case for you first of all - explaining it isn’t gambling and see if that helps

dgdmnd

will be short for something. Digi diamond?? Something like that

Just remember to focus your complaint to FOS primarily on the bank and its poor handling/service etc. It's you vs the bank this time around.

I searched all the sites related to "digital diamond"

I'm more convinced that it's always about digital games instead. It's really difficult to find something concrete

Thank you so much

But it's very strange that he gave you India as a position and all of us London... who knows what's underneath

The problem is in the chat (before the complaint) I mentioned gambling. This was in the live chat.

Now i’m claiming goods or services not received as the MCC code is for "digital currency".

I think it the online part is the payment processing company unless it’s online digi games or online digital games etc

What company is it??

the wording of my bank is even

ONLNDG*BB

so between online research and comparisons here I came to the conclusion that the first letters are definitely online or onlined, it remains to be understood therefore G*BB or DG*BB

I have a focus on digital games, but it could be anything

I think I may have found something… just hold tight, if I receive a reply I will be sharing with you all. Don’t want to lead anyone down a dead end.

Absolutely absent, thanks. I doubt these merchants respond, but it is useful as evidence to raise a complaint with your bank!

I've got all different ones to also being put through Google pay.

Me too on Apple play, but they all start with onlndg

Mine was Apple Pay done through corzapay but Iv also got 2 on card that weren’t used on Apple Pay

Yes I can confirm that even my payments made with ApplePay had CorzaPay as the payment system... but that didn't help me in my search

About 97% mine was Onlined*dg address 7 bell yard. Although India has now thrown me I am not going to have to investigate this guy though, might buy something on his website 🤣

Byte news also came under 7 bell yard. All my emails sent to byte news were based India. Perhaps there's a connection

I’m just looking for some advice on the FOS as I’m actually very worried at the moment.

I used a Claims Management Company who specialise in fraud so they kind of talked me into using them even though it’s a grey area in terms of fraud and now they are saying FOS probably won’t pursue the case as I paid some bank transfers after I had suspicions it was fraud. I explained it was an unlicensed casino who misrepresented transactions and sometimes games weren’t working correctly and the casino denied links with the merchants listed on my statement but I never said it was outright fraud.

Anyway, now the claims company are refusing to send me their correspondence with FOS even though it relates to my case and I’m worried FOS are going to say I’ve done something fraudulent? I don’t know if I’m being paranoid because of anxiety but it’s worrying me that the FOS have been so harsh and now claims company won’t send me their emails with correspondence. Any advice would be appreciated. I’ve done nothing wrong, I lost 20k to this casino in one night in January and my bank didn’t once stop or even flag this activity and later lied about trying to recover the monies just to later say they wouldn’t be recovering it at all as illegal gambling is against their Terms etc. but I’m being made to feel like I’m the one in the hot seat here!