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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 672)

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2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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exodus1
7 months ago

Is this destream ive only got one was meant to be £250 but they took £267 what way did you raise it

wafflezoo deleted the post
xbigguyxxx
7 months ago

Just tell your bank that you paid for website services and as per their terms and conditions, they did not deliver these. No email receipt, no services, etc. Send them an email first and wait a few days so you can show proof you attempted to resolve it direct.

To be honest I was always of the opinion that you should be open and honest with the bank when raising claims but seeing as they want to purposely make it more difficult for us, and sometimes even ban people because of their honesty, its best to approach it as a matter of fact . Your money went to a website that sell something, and they didnt deliver

TheGambler
7 months ago

This is my second account on here as I had to hide my name due to receiving £10000 back from naudapay. I have helped 30 people privately on this forum 👍🏻👍🏻

xbigguyxxx
7 months ago

My second account on here. Had to hide my real name due to receiving £10000 back from naudapay. I didn’t say I had a problem like you. Get yourself some help and stop posting your personal stuff on a forum 👍🏻👍🏻

wafflezoo
7 months ago

No but I am trying really hard with my bank (santander). I raised a fraud claim in december and they denied it, but now I have a crime reference number from action fraud and they told me on the phone yesterday that they will reopen the case

Anonymized954
7 months ago

What involvement do naudapay have in this? What merchants are they associated with? Im curious to know if any of my own transactions are linked to them

exodus1
7 months ago

Ok well me too but I think it can be done with just one transaction anyway last time I tried I was blocked from raising as service not as described ! thanks for the info seems like you just need it raised and its £267 back of the £7000

7 months ago
wafflezoo deleted the post
7 months ago

If the Crypto was sent directly from your own wallet then there is absolutely zero protection no matter who you sent it to. You will not get funds back. Only if said Crypto site has broken something like a self exclusion agreement on a CEG licence for instance then there may be a refund provided.


Santeda Group have done waivers with some people that I know of and I know of people who have been successful with goods and services chargebacks. For bank transfers I don't know so much.

Anonymized954
7 months ago

But your claiming people are free rolling when your the biggest culprit💁😂the page is not just for doing chargebacks/free rolling

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xbigguyxxx
7 months ago

How am I the biggest culprit. You are clueless. I actually play on licensed casinos now that pay out. Had an issue with 1 casino for a minimal amount. I haven’t claimed any money back from casinos Iv used for the last 6 months. I don’t need to free roll I just wanted the funds back from the unlicensed ones I used. We are not the same

exodus1
7 months ago

They were for bank transfers. I think it was for santeda but I don’t think they use them anymore

xbigguyxxx deleted the post
7 months ago

WEBMOSAC

[email protected]


I filled a dispute they rejected the claim because they said the following I was suppose to say installments but I’ve actually said investments so I’m just curious how I could possible get around this? My typo error and the bank having none of it. The bank has re opened another claim with MCC misrepresentation but don’t know? Wish I knew that they would look into it as I would have went down that route….

Anyone possibly give me a bit of private help would be much appreciated?


filefile

Edited
Anonymized954
7 months ago

If your a normal gambler why are you on here this is for problem gamblers

7 months ago

Just got mail from FOS, no help at all :s


"Here at the ombudsman, we deal with a wide range of complaints about financial services against businesses which are regulated in the UK by the Financial Conduct Authority. Unfortunately, from the issues you’ve raised, it doesn’t look like your complaint is something we would look into. This is because the business you’ve complained about is not covered by the Financial Ombudsman Service.


As your complaint is against Revolut UAB, you will need to take your complaint to the Bank of Lithuania as they are the regulators. This was mentioned in the final response letter issued by Revolut UAB."

Agora deleted the post
7 months ago

I am checking out of here now as well. Need a clean slate! Thanks for all the help and I have tried to help and share as much information as I can. Wish you all well and hope we can all recover from this horrendous addiction field by these predatory and criminal operators! One last request how on earth do you close a Casinoguru account as I cannot see an obvious option anywhere🤦‍♀️

Agora
7 months ago

how did you go about the dispute what did you say?

7 months ago

M POU wallet Top up - anyone got a clue?

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