The timeframe for raising a complaint after getting knocked back is usually quite short so you may have left it too long. Worth checking with your bank first.
Automatic translation:
Mizu
Silver
1 year ago
Okay so just now I have 100% finally found Onlined*DG, i am gonna give them a week to see if they give any response and I can settle my refunds first and then share info.
Just to give hope to others so they can go goods not received or get refund if we are lucky, but please dont spam me for info now.
Automatic translation:
dbeasley41996
Mizu
Silver
Mizu
1 year ago
Great! Keep us posted. I raised chargebacks with these via revolut, a week in so far. Haven't heard anything as of yet.
Is there any on here who’s got historic transactions from a few years ago and wants to dispute them. I feel like if Monzo are going to start accepting peoples chargebacks, then I’m going to start investigating my old bank statements.
Automatic translation:
WhoNext
Silver
Mizu
1 year ago
Pretty sure I found Terrvers last night, gonna give them a week to respond though for a potential refund before I go goods not received and then I can share info for rest to do the same.
Automatic translation:
1 year ago
Did you receive a reply?
Automatic translation:
WhoNext
Silver
Lottie48
1 year ago
I think I may have found Terrvers as well but like you waiting for any hint of a resolution before sharing anything
Automatic translation:
1 year ago
Did you have any luck?
Automatic translation:
Cr2023
Silver
1 year ago
Anyone have any clue who these are
sac
Jptn
white
Rrog
dzl
all under entertainment on revolut
i want to dispute with revolut but no way of contacting who they are
Automatic translation:
Anonymized916
Cr2023
Diamond
Cr2023
1 year ago
Pretty sure even the legal casinos come up as entertainment on revolut
Automatic translation:
Cr2023
Kelly1234
Silver
Kelly1234
1 year ago
Hello
what did you put in the email to them?
and did you also raise chargebacks with the bank too
thanks
Automatic translation:
Anonymized916
Anonymized1159
Diamond
Anonymized1159
1 year ago
How though? If the 120 day chargeback window has passed? If anything only chance would be if the media bring this all to light and we receive automatic refunds
Edited
Automatic translation:
Gojira7346
Vkieranc
Diamond
Vkieranc
1 year ago
Same merchant i got, nothing on them and used digital goods/gaming MCC
Automatic translation:
Cr2023
Anonymized916
Silver
Anonymized916
1 year ago
I think there all linked to binance to be honest they are the only ones I can see with the coins listed on bank
Automatic translation:
JosieRosie46
Platinum
1 year ago
Just wanted to share it looks like Santeda is no longer accepting deposits via Falcora Finance - I was on checking my deposit history to help with sending yet more emails & they have removed the Sepa payments from their deposit section.
we might be getting somewhere, I’ve got a feeling falcora have closed their accounts or stopped doing business with them. More than likely due to complaints and emails from us all!!!
Automatic translation:
Lloydie2525
Silver
1 year ago
Can someone explain the Falcora Finance/Santeda thing?
I’ve sent thousands to Falcora Finance, but all through monzo transfers, assumed there’s no way of getting that back. It was to GodOdds, Roletto, etc and all their sister sites.
Automatic translation:
JosieRosie46
Lloydie2525
Platinum
Lloydie2525
1 year ago
Don’t even try to raise it with your bank - they will close your account down. For now all we can do is keep bombarding them and Nucleus365 with emails and info asking for them to refund
Automatic translation:
Anonymized916
JosieRosie46
Diamond
JosieRosie46
1 year ago
All the santeda sites blocked me from access since I contacted falcora finance. Luckily I already retrieved my deposit history from each casino to prove they facilitated the transactions.
Automatic translation:
JosieRosie46
Anonymized916
Platinum
Anonymized916
1 year ago
They’ve blocked most of mine but somehow cosmo bet hasn’t been blocked.
im so happy im in a space where i dont feel the need to gamble on it tho with all the work we are putting in trying to get the refunds. I just hope everyone is able to get everything back eventually
Automatic translation:
Anonymized916
JosieRosie46
Diamond
JosieRosie46
1 year ago
I won 210k with one of the sites. Rolletto. I'd have rather had that but didn't receive a penny. They rejected my withdrawals multiple times despite being verified. An additional example of their illegal operation.
Automatic translation:
RedAlice
Cr2023
Gold
Cr2023
1 year ago
I don’t think they legally can share your personal information with anyone but law enforcement.