Wrote to all santeda International b.v group still getting same response they are acting legally i sent them.article
Re: Violation of Banking and Merchant Code Regulations and GDPR Access Request
I am writing to address a serious concern regarding your company's use of third-party merchants to bypass banking blocks and Merchant Category Code (MCC) transactions, as well as the lack of compliance with UK gambling regulations.
It has come to my attention that your casino, under the Curacao license, is using third-party merchants whose transactions do not correspond to gambling activities, instead showing items or services unrelated to gambling. This is a clear violation of UK gambling laws,and breach of your own licence laws which require transparency in transaction categorizations and accurate reporting for financial institutions. The miscoding of gambling transactions under incorrect MCCs is illegal and undermines the regulatory framework set forth by the UK Gambling Commission.
As you are operating under the jurisdiction of Curacao, your responsibilities extend beyond simply holding a Curacao license. UK laws clearly stipulate that if your services are accessible from the UK, you must comply with local regulations hold a uk gambiling licence which you dont and ensure that third-party merchants do not bypass banking blocks. It is my understanding that these actions have been investigated and proven to be unlawful. As a casino, you bear full responsibility for the actions of your partners and third-party merchants, which cannot be overlooked.
Furthermore, I hereby request a full access request under the General Data Protection Regulation (GDPR) concerning all personal and transactional data related to my account with your casino. This includes, but is not limited to, any details related to my deposits, withdrawals, and the corresponding payment methods used, including the use of MCC miscodings. I expect to receive this information within the 30-day statutory period as mandated by GDPR.
Should you fail to comply with this request I will have no choice but to escalate the matter. Specifically, I will share all relevant information with Sky News, [email protected] a MSN that is a international news platform
who is currently investigating illegal and unlicensed offshore gambling websites using MCC miscodings to bypass UK regulations.
I look forward to your prompt response and immediate action regarding these concerns. Please be advised that non-compliance with my GDPR request and failure to address these violations will result in further legal steps.and full exposure of your casinos ilegal activities as you are in clear violation of the UK gambiling act and the Caracaco CGB
intentionally miscodes deposits or withdrawals, goldenbet would likely still bear some responsibility under Curacao's general gambling regulations.
3. Third-Party Payment Providers:
Even though third-party payment providers are separate entities, goldenbet (like any licensed operator) must ensure that they are compliant with the laws that govern their operations. If a payment provider intentionally miscodes transactions, goldenbet could still be held accountable, especially if it leads to financial confusion, regulatory breaches, or consumer harm. This could result in goldenbet facing regulatory scrutiny, penalties, or a loss of reputation.
Legal and Regulatory Implications:
• Intentional Miscoding: If third-party providers intentionally miscode gambling transactions as "goods and services," this could be interpreted as deceptive behavior, potentially violating consumer protection laws and financial regulations.
• Player Complaints: Affected players may file complaints with regulatory authorities, and goldenbet could be required to resolve these issues. This might involve issuing refunds, correcting transaction codes, or even facing fines or losing their operating license.
What goldenbet Should Do:
• Monitor and Control Third-Party Providers: goldenbet should ensure that all third-party payment processors are properly vetted and compliant with all legal requirements. This includes clear communication about how payments are processed and ensuring transactions are categorized correctly.
• Investigation and Compliance: If any miscoding is discovered, goldenbet should investigate the issue, work with the payment provider to correct it, and communicate with affected players. They should also report any issues to the relevant authorities.
What You Can Do:
If you're a player affected by such miscoding, you should:
• Contact goldenbet Support: Report the issue directly and ask for clarification or correction of the transaction.
t would likely be held accountable for the actions of its third-party payment providers, especially if miscoding transactions is a systemic issue that violates gambling or financial regulations under the UK Gambling Commission or Curacao licensing laws
Response
