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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 538)

3,645,193 views 19,826 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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xbigguyxxx
9 months ago

I asked the casino for DSAR because i want to link the deposits with the bank transactions then i'll try to raise them with Revolut. But Revolut is the worst bank

JosieRosie46
9 months ago

I think they are sister sites

calumharris
9 months ago

Oh yh them they are terrible would not do mine at all but the scum had bought crypto with my card so probably no chance its with the FOS now

xbigguyxxx
9 months ago

I work for a bank and unfortunately the FoS won’t touch crypto usually - it’s a bloody mess. Hopefully you get sorted

9 months ago

https://www.theguardian.com/society/2025/mar/09/mastercard-and-visa-linked-to-gambling-sites-accused-of-scamming-uk-customers


Assume everyone has seen the above?

JosieRosie46
9 months ago

Thanks I doubt they will to be honest im not bothered it is £6000 but I have already got back £6-£7000 more than I lost anyway would be nice to win it though pay some loans

Anonymized847
9 months ago

No just read it this would mean any transactions should be refunded no chargebacks needed reading this they say they do not tolerate it in any way ! nonsense you ask for a refund and get told where to go !


It looks like the game could be up soon for these sites but blocking ip is useless they just rename the web address. £2.7 billion spent is a lot no wonder the government are sniffing about now the victims stories are all the same as ours.

Anonymized847
9 months ago

I hadn't seen this so thank you for sharing. I can see the casino i played on mentioned and I went to them first but they are ignoring my request for a refund and continue to email and text me despite telling them I am a problem gambler! I am going to contact the banks today.

Edited
9 months ago

Payments with Bizum do not specify merchant.

Is it legal???

Automatic translation:
9 months ago

No just read it this would mean any transactions should be refunded no chargebacks needed reading this they say they do not tolerate it in any way ! nonsense you ask for a refund and get told where to go !


It looks like the game could be up soon for these sites but blocking ip is useless they just rename the web address. £2.7 billion spent is a lot no wonder the government are sniffing about now the victims stories are all the same as ours.

9 months ago

Game is up for Revolut - I have sent an email to the editors at the Guardian and attached all communications with them in regards to a denial of chargeback on one particular site. Hoping they will be exposed soon. I can also link Revolut to several merchants who are questionable to say the least.

Edited
Anonymized847
9 months ago

That is great news then good work !

They have had it coming for a while now.

They are 100% working with these sites and coaching staff to play dumb.

Anonymized847
9 months ago

Good work. I am also sending some emails on other casino operators and dubious payment processors to the Guardian/Observer. Here is the email for one of the reporters who wrote the article - [email protected].

People should send in their experiences and get more of these rogues exposed publically - it is the only way to get this stopped.


Here is the email for the journalist at Investigate Europe who also contributed to the article: Email@maxencepeigne


Edited
9 months ago

Good work. I am also sending some emails on other casino operators and dubious payment processors to the Guardian/Observer. Here is the email for one of the reporters who wrote the article - [email protected].

People should send in their experiences and get more of these rogues exposed publically - it is the only way to get this stopped.


Here is the email for the journalist at Investigate Europe who also contributed to the article: Email@maxencepeigne


9 months ago

Is that email right at the bottom?

Anonymized847
9 months ago

Well spotted no it’s not and should be [email protected]

9 months ago

Anyone contacting the reporters should also send a list of these scam websites who are laundering funds for these casinos as well. I am certainly going to - particularly those ones that are registered as Ltd Companies at Companies House UK at postal only addresses with the directors residing overseas in Latvia/Georgia/Ukraine/Russia etc

9 months ago

The Spanish authorities are ex officio reporting these casinos for operating without a license. I asked if they detect charges with false customer codes. I'm waiting for a response. However, they are reporting and fining them €5 million for not having a license, which they obviously never receive.

Automatic translation:
9 months ago

i am going to expose Canapay

I got some deadly evidence what will take it down

fdrain
9 months ago

I have 2K with them 🙈😕

fdrain deleted the post
9 months ago

It certainly shows they use canapay?

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