Could you please re-post the post you wrote in response to the spokesperson. I have a similar question and it would be very helpful. Thanks
Automatic translation:
skeptical26
Anonymized847
Silver
Anonymized847
1 year ago
How to i get a refund from them? I do not even have an account with them but have charged me
Automatic translation:
babsbh
xbigguyxxx
Gold
xbigguyxxx
1 year ago
Have you contacted the bank yet Paul ? I waited the 30 days and contacted them to be told no - it’s not always a good sign - I’m currently waiting for a response to a complaint raised now - should hear back by the 9th April
Automatic translation:
t99472znz9
AB3S96
Silver
AB3S96
1 year ago
Can you send it to me too
Automatic translation:
xbigguyxxx
babsbh
Diamond
babsbh
1 year ago
Hello no not yet its only just past 30 days too soon from past experience its a good few days after the deadline they settle it but there sounds something off with your matter anytime I lost the bank wrote and told me right away they had lost, one time was after about 10-14 days
Edited
Automatic translation:
cyoca2
Gold
1 year ago
7days away from my end date for chargeback.
what’s chances them coming back now?
Automatic translation:
babsbh
xbigguyxxx
Gold
xbigguyxxx
1 year ago
Ye I received the letter about a week after the 30 days - but I already knew the answer because I rang the bank of day 31 🙈 as far as I can see though the merchant didn’t send any new information to the bank about the pre arb - but my bank still rejected it so I’m waiting for the bank to show me what the merchant sent back about the pre arb and I’ve an open complaint
Automatic translation:
Apple1234
Gold
1 year ago
Hey everyone!
Does anyone know anything about:
- H.Pierson Associates IKOYI
- XPOWERSLIDE TALLINN
I can find the basic information on them, they don't seem to reply. Wondering if anyone has a way of digging deeper to get a bit more info.
I'd really appreciate it.❤️🙏
Automatic translation:
xbigguyxxx
babsbh
Diamond
babsbh
1 year ago
Ok strange one it is meant to be mastercard or visa who decide not your bank ! will be interesting to see what happens !
Automatic translation:
cyoca2
Gold
1 year ago
how late can merchants dispute a payment? Or what’s anyone’s experience got like 7 days just waiting if I should of heard something by now?
Automatic translation:
Anonymized1159
Platinum
1 year ago
Hi
i just wanted to provide an update on my actions since I’ve been quiet on here.
i have made contacts with a number of journalists in the UK in order to bring this issue to light. It needs widespread coverage one way or another in order for everyone to benefit. It is all good when people receive refunds but banks with the same card issuer are being handled differently and this is not good.
fintelegram have also published an article on this in more detail. Please have a read and I encourage anyone to share some info if they feel comfortable. I will report info anonymously and this will be guaranteed throughout
In my experience I would say it is 100% nailed on you have won them
Automatic translation:
Whoknew123
Bronze
1 year ago
Has anybody got any info on
Vrttxt
Virtuosotxt
Thankyou
Automatic translation:
babsbh
xbigguyxxx
Gold
xbigguyxxx
1 year ago
Ye I’ve requested all my GDPR information from them to see what exactly happened with the pre arb stuff - cause when they rejected it - they just sent the exact same merchant information and I was under the impression that the merchant had to come back with new information for the pre arb to be rejected again - so I’ve the complaint open anyway
Automatic translation:
Waldo1984
Diamond
1 year ago
My banks come back with I haven't enough evidence so I guess that's the end of the road now I've fort and fort as much as I can just not interested!! Has anyone been successful with payop getting a refund?
Automatic translation:
babsbh
cyoca2
Gold
cyoca2
1 year ago
Mine was rejected on day 28
Automatic translation:
ajb4
AB3S96
Silver
AB3S96
1 year ago
Hi
I have a similar question, could you share the post with me again. Thank you
mteuszb4@gmail.com
Automatic translation:
cyoca2
babsbh
Gold
babsbh
1 year ago
Hopefully not rejected then. Getting close to end date