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Thank you for contacting Kryptonim and bringing your concerns to our attention.
We wanted to inform you that your complaint is being investigated. We understand the importance of resolving this matter promptly and assure you that our team is diligently working to address your concerns thoroughly.
We want to ask you to provide us with some additional information, which will help us to deal with this matter with due diligence:
- email address used for transactions in question
- country where the transaction was made
- payment confirmations of transactions in question
Waiting to hear from you.
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