How long did elegro take to get a response? I emailed them 9th of may still no response
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Denzoor
Platinum
Denzoor
2 years ago
I emailed them 9 May also, they responded on Monday and confirmed refund on Wednesday.
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Anonymized589
veritas1979
Gold
veritas1979
2 years ago
https://discord.com/invite/MazXD9JV
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Anonymized589
Dopamine
Gold
Dopamine
2 years ago
https://discord.com/invite/MazXD9JV
Can join here
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Anonymized589
ajb4
Gold
ajb4
2 years ago
Join here to see if we have the details
https://discord.com/invite/MazXD9JV
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ajb4
Platinum
ajb4
2 years ago
Have they asked you that? Very strange.
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Anonymized641
Diamond
2 years ago
Hello,
TAS LINK is a third party processor and does not interact directly with merchants. TAS LINK provides only technical side of transaction processing. All business relations with merchants (including AML, KYC, etc.) are conducted by acquiring banks or acquiring financial companies. Due to this, we draw your attention to the fact that legal and financial responsibility for conducting card transactions lies with acquiring banks or acquiring financial companies.
Refunding can be initiated only by merchant or acquirer (banks or financial companies). Please address this request to the merchant or acquirer.
Anotherway, please, contact your bank to initiate the chargeback of transactions that you consider to be unlawful, as provided for by the payment system rules.
this is mydelivery
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Dopamine
Silver
Dopamine
2 years ago
How do you get through on their webchat? Only seems to be a bot my end giving me same response over again
Edited
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ajb4
Platinum
ajb4
2 years ago
1) For what reason did you make the bank payments to Nikotpf?
I have not made any bank payments to Nikotpf.
2) On what basis are you requesting a refund?
Because I havent made any payments to Nikotpf so these transactions are illegal/fraud.
3) Why did you write to support@elegro.eu when it comes to Nikotpf?
Becuase I found the information online that Nikotpf is a part of Elegro.
It is a bot lie and say you need help using their site and it takes you through to a pre messaging service
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Sutton
Silver
Sutton
2 years ago
Did you contact golden bet support or santeda directly? Have goldenbet refunded you??
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mBp12
Silver
mBp12
2 years ago
Do you know which ones are linked to elegro? Will it say elegro on bank statement of them?
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Anonymized641
MCCsquare-21
Diamond
MCCsquare-21
2 years ago
nikotpf
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Jasmon
Platinum
2 years ago
Can it happen that the casino can demand a deposit back from which you received a profit? What can happen? Have you thought about it?
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Dopamine
Jasmon
Gold
Jasmon
2 years ago
These rogue and illegal casinos cannot demand money back they are using third party processors that we have no dealings with and not even making it know
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Anonymized641
Diamond
2 years ago
Got a mail pfrom elegro. They wont foto of my card. I dont have the card anymore. Sombody know what i can do?
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MCCsquare-21
Platinum
MCCsquare-21
2 years ago
Nikot*
Omicron
Digitpay
for me
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Anonymized641
Platinum
Anonymized641
2 years ago
Hade the same issue, found a pix in a casino where I had uploaded it for verification.
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Anonymized641
BettyBetty
Diamond
BettyBetty
2 years ago
Have no cards. But I have photographed the transactions at the bank oh sent.