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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 402)

3,664,184 views 19,879 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Aellis
10 months ago

You have won them I waited two weeks or so after it and kept chasing them then they called and apologised for the delay

Aellis
10 months ago

I think 40 or 45 working days, so about 1.5 - 2 months. I always have to explain to my bank what's going on, then I get a form, a separate form has to be filled out for each transaction. The bank approves or rejects the chargeback. If approved, the documents are forwarded to VISA / Mastercard, from then on it takes as long as described above. I usually had the transactions back after about 2 weeks.


If you're unlucky, the other side will object, and then it can take forever for a decision to be made.

Automatic translation:
xbigguyxxx
10 months ago

I’ve not recieved any money or communication from my bank? I got letters dated 2nd Jan, I made about 50 requests, 3 refunded immediately, 15 they said they’ve requested from the merchant and the rest they wanted further information! Since then I’ve had nothing from Barclays but I am expecting something from these outstanding 15 transactions! I did read 30 days somewhere

Aellis
10 months ago

Just chase them up by email or whatever you prefer for an update

xbigguyxxx
10 months ago

It’s Barclays mate they’ve been awful, it’s my secondary account so they restricted it initially but then sorted it out! Like you say mate I hope they’ve uncontested them but the letters don’t have a date for reply other than they’ve challenged with the merchants!

Aellis
10 months ago

Ok it takes about 2 months all in chase them up for an update the ones waiting on more info you need to send them this what they need to raise them I assume

xbigguyxxx
10 months ago

I haven’t got anything to send them mate, if I get these 15 back that’s about £3000 so I’ll cut my losses there, will chase them up tomorrow but I would imagine they will just credit my account if not contested!

Aellis
10 months ago

Yes they will but rather than wait just chase them I sent a lot of chaser emails before I got a call to say I had won them all and they were adding the money the same day

10 months ago

Need some help with my dispute. Asking for evidence of transaction if I have it I have said I’ve emailed one merchant but no contact for the other?

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10 months ago

^Sounds legit.

wisdomexpert32
10 months ago

Despite all the excitement, we should not forget that Al Bundy scored 4 touchdowns in one game in 1966 and helped the Polk High School Panthers win the city championship!

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10 months ago
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10 months ago

Hello, dear user!


To ensure transparency and a safe environment, I urgently request that you explain the entire process of the solution you are actively offering on this forum. Are you affiliated with a company that handles casino disputes? If so, please provide a link to the company's website. There's no need to hide behind an anonymous account. 


Unfortunately, such initiatives are often seen as part of organized schemes that lure desperate people into sharing sensitive data. We've witnessed this in the past, so we want to avoid potentially harmful situations. 


Meanwhile, your posts remain hidden.


Your cooperation is greatly appreciated via [email protected]

10 months ago

Hello, forum!

Any contact details about ATLAMP Warsaw, Poland?

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Anonymized758
10 months ago

Hi, I’m in the exact same situation as you, same sites used, same payment method, same bank. You will need to speak to Revolut but they have done absolutely nothing to help me.

10 months ago

On my bank statement and in my chase app the transaction code is either goods or entertainment:


the issue is how can I charge back this process? They are charging me for crypto which I definitely didn’t pay for or receive.


just curious for some help or do I go down the MCC route with gambling block on?


any help appreciated


cyoca2
10 months ago

Hi there.

I suggest you browse this thread because it is more or less dedicated to your question. Feel free to ask around; as far as I have seen, those active players have been very helpful and resourceful thus far.

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