Sorry to jump on - are you saying that your bank wouldn’t even raise the chargebacks ? If you don’t mind me asking what bank are you with? I’m nearly sure there’s some legislation that says your bank has to raise them if you request it ?
Can I ask before ya raised the complaint with the ombudsman did you do to pre arbitration and arbitration ?
I don't want to post too much information as the FOS is ongoing but they refused to raise them so didn't even get a pre arbitration or arbitration process
Wow - that defo sounds like a good case for FOS then - it actually might work in your favour - good luck with it
It'd be nice if it went my way, my gut feeling is that it won't though, in the meantime i'm going to focus on informing the relevant authorities about Goldenbet/Santeda's illegal activity.
I’ve sent emails to the media about what is happening. If anyone knows any reporters or investigators who are willing to investigate please let me know. More welcome to email me if needs to be done in confidence.
its time this issue gets exposed
Mine was also Goldenbet
My bank didn't raise at all and lied about it and got caught out when I asked if they did
How much is your dispute for and which bank
Nobody cares, just like it was 10 years ago, like Wirecard.
As long as Visa and Mastercard do not change anything, the problem will always exist.
Visa and Mastercard give banks permission to process payments, which they cooperate with the payment service providers. Usually it is some unknown bank that receives the funds or converts them into crypto in real time after deducting a fee. Some funds are gone - forever!
I wouldn’t about legal action be like a criminal complaining to the police that they lost everything they stole from someone else.
Suppose they could use data but usually this is limited to obtaining credit under the persons name/phone contracts, not sure they are in the business of that? Also the amount of data breaches from normal companies probably means we have all had our details stolen anyway we just don’t know about it.
Usually it's all just hot air.
They can send a lawyer after you, who will intimidate you a little, but that's all. The important thing is not to sign anything they give you.
If you threaten legal action, it's just hot air. They have to justify their legal claim in court, but they can't do that if the transactions were intended for illegal gambling.
Important:
As a precaution, save evidence, save it on a USB stick, and make sure that the transactions are related to the casino. It is best to save the casino transaction history with the date and time. This way you can later compare the transactions from the credit card with those in the casino.
I know CryptoG noted he had to go into police station, but I would imagine this would be rare. If you check back that’s 1 person out of 100s that we just know of so little chance. Now if the company was UKGC and legit and people were charging back to scam them that’s a different story but these are criminals and criminals tend not to raise concerns with law enforcement
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Xnet are absolute cowboys - there is zero chance of them ruling against any of their casinos.
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