Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 254)

I tried but could not find a way to do it as it seems to only be for sellers asks for account details etc

This is the only thing ive heard from them

And this is their rules

I had a update form bank after investigation they can’t do chargebacks because they need to follow mastercards rules but I don’t get this bit here in the screen shot can anyone explain this to me please

But are you sure that SumUp = SmPay ?

I would try to call them, go to media, call finance police. Do it all!

That says they are raising them mate that happened to me they hold the funds until you win then you get them about 6 weeks later

Mate, I’m reading that as they’re doing it for you…they're just saying it’s not guaranteed as the merchant may come back with proof of some sort.

The guy in the bank says they went through sumup and when I made a few I remember seeing sumup flash up ! Its early days bud

Can you see them coming back with proof I did see that they probably won’t come as it will give away the scam

I did read they have 90 days or something

Has anybody got refund from SumUp?

I unfortnetly dont think so.

Its 99% certain once raised that is it if you dont hear anything in 10-14days thats it

Shall I wait 10-14 days or if they don’t hear back from the merchants within that time I won sorry if I am confusing mate

@DynamoHarry - do you have the Enygma contact details mate?

You need to wait until the merchant have had the 45 days to dispute. They won't dispute though as they know what they are doing is illegal! You will just have to wait.

Cant find it now, but i am sure it was @enygma.eu or @enigma.eu.

But cant remember if it was info or support. Cant find the mail

Oh so it’s only 45 days that’s not to bad then. And you can’t see them coming back with any info because obviously they give away the illegal activities they are doing. So what the bank are basically doing is chargebacks or am i reading it wrong

If nothing comes back from the bank it indicates youve won with no comeback its usually within 10-14 working days they comeback you just wait

Fingers crossed the buddy I suppose it a waiting game again

I would not worry now your money is safe

The bank are doing chargebacks yeah probably under 4840(or similar) - Invalid Data Fraud code. This is what really should be done by all banks in these circumstances if MCC and Merchant name are wrong(If you can't do goods and services not received).

I would very very much doubt they will come back unless they make stuff up like Kinguin did with someone I know!