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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 253)

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2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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makelios6
1 year ago

A withdrawal that has gone missing was mine.

It was only £100, but it was the 100 I deposited it over 2 months ago and never played. I had a realisation, stopped, closed my account and was told my money would be refunded. Obviously never was.

I have done some digging and the email and kyc is now @nationalbet.co not .com! They removed the m.


Very suspicious and the website is the same. I'm not really stressing about it because the more communication you have the better For a chargeback back.

Dt100
1 year ago

Friend, I deposited 200 euros and as soon as I deposited them they closed my account.

I have been blocked from live chat, I logged in with another account and it was working normally.

Apart from the 200 euros I deposited, I have played but 300 and lost them.

Will we be able to get them back?

Let's keep in touch friend

Automatic translation:
makelios6
1 year ago

Yes mate, you will have to ride it out.

There is obviously no authority or license company to report them too.

Your best bet would be to ring the bank and say you have been scammed.

Mine is coming up to 3 months, and if I don't receive it on the 3 months (which I wont) I will contact the bank and show them all the communication of me asking where the money is etc. It was only a deposit like yourself so no money was spent and its actually gone to a merchant not associated with gambling so you should be okay!

Problem is there is no way to get through to the merchants because you can't find them on the Internet. Unfortunately mate, there will be a lot of transactions we will lose and never get back.

I have been very lucky the bank is raising near enough all of mine, which I have been lucky and have used it to make me stop. Just bide your time, speak to the bank and then stop giving these casinos money🙂

I'm looking to get £7500 back from the bank and they sorted that 🙂

Sutton
1 year ago

Hi mate, what did they decline? Debit card?

1 year ago

I am not sure that

smpayPF*SkinsOnly and smpayPF*MagicInc is http://smpayglobal.com/payment-wallet/

I called them and talked with them.


Byte News is a even bigger problem. Totaly anonimous.

1 year ago

Can't find them either. Redeem cashback from the following:


Enygma Budapest - 600 euros

Cash TopUp - I got 2,000 euros back. But don't know which merchant is behind it even?

The videoshaven - 60 euros I got back from these

Al_Logo_Creator : Here I returned 400 euros from the merchant

CanaPay : Here they paid back 500 euros approximately.


Deposit/Quickbet/Formiline : Refuse to pay back. Some dick-sucker named Ola seems to rule there.

Grottobook/Mydates : They answer emails but refuse to return a penny.

smpayPF*SkinsOnly & smpayPF*MagicInc. I can't find these.

BYTE News : Can't find who is behind these.

Automatic translation:
1 year ago

Bank said they are not changing their desicion as I authorised these in their live bank.


Fuck it I'm done rock bottom this is what they have done too me.

1 year ago

They have basically said the transactions are not un authorised because it states in their policy most card payments are processed by wirecard AG.

boots2024 deleted the post
1 year ago

Can't find them either. Redeem cashback from the following:


Enygma Budapest - 600 euros

Cash TopUp - I got 2,000 euros back. But don't know which merchant is behind it even?

The videoshaven - 60 euros I got back from these

Al_Logo_Creator : Here I returned 400 euros from the merchant

CanaPay : Here they paid back 500 euros approximately.


Deposit/Quickbet/Formiline : Refuse to pay back. Some dick-sucker named Ola seems to rule there.

Grottobook/Mydates : They answer emails but refuse to return a penny.

smpayPF*SkinsOnly & smpayPF*MagicInc. I can't find these.

BYTE News : Can't find who is behind these.

Automatic translation:
1 year ago

Do you have the contact info for Enygma?

DynamoHarry
1 year ago

Smpay is sumup a Uk regulated payment provider that states gambling transactions are illegal


https://www.sumup.com/en-gb/alternative-payment-method-terms/


The bank told me when I tried to raise chargebacks they went to sumup ive sent lots of messages no reply yet just a case ref number then nothing

Edited
DynamoHarry
1 year ago

Contact to these Al_Logo_Creator?

1 year ago

Trouble is I don't think the FOS will side with me as I did not have a gambling block on my chase account so I wouldn't have a clue where to start.

I'm begging that someone can help me in terms of where to go with the FOS because I have looked and find the whole thing confusing.

jwilson27031988
1 year ago

Hi bud you fill out the form then send an email explaining it all and they request details from the bank and you

1 year ago

But like I said without a gambling block on my account I don't know what route to go down...


The bank have said they believe that pixeleum, finnart.io and nicotpf have all been used as a payment processor for donbet and i authorised these in the chase app.

Gamble free for 60 days now and about to relapse.

1 year ago

Trouble is I don't think the FOS will side with me as I did not have a gambling block on my chase account so I wouldn't have a clue where to start.

I'm begging that someone can help me in terms of where to go with the FOS because I have looked and find the whole thing confusing.

1 year ago

Have you submitted a complaint? You need to submit a formal complaint and receive a final response before the FOS will get involved.

Edited
1 year ago

Final response will be coming from my bank Monday but like I said I wouldn't know what grounds to go on now. I don't have a block on my account and chase have said all these transactions were authorised by me and they believe that they have been used as a payment processor for donbet.



Anonymized847
1 year ago

I think he has done that Crypto

1 year ago

Yeah it's been going on now 7 weeks with the bank first a fraud/scam case where they didn't see anything wrong and my complaint basically what I sent yesterday.

They have agreed those merchants have been used as a payment processor for donbet and I authorised these so from the banks side they have said no refund or anything.


Just don't know what route to go down with the FOS as like I said no gambling block on account.

I have also now been banned from donbet so can't even try with them.

1 year ago

Smpay is sumup a Uk regulated payment provider that states gambling transactions are illegal


https://www.sumup.com/en-gb/alternative-payment-method-terms/


The bank told me when I tried to raise chargebacks they went to sumup ive sent lots of messages no reply yet just a case ref number then nothing

1 year ago

Did you try to call them?

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