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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 244)

3,664,396 views 19,881 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Waldo1984
1 year ago

Have you explained to them that the transactions aren’t gambling related if they’re showing up from a books merchant or similar?



Waldo1984 deleted the post
Waldo1984
1 year ago

How much is it Waldo

Waldo1984
1 year ago

Same they took.12 weeks with mine but shot themselves in foot as I was told over phone that the case was definitely closed even though it was showing open on my account and a customer service advisor said no it's definitely closed but someone keeps raising it but it will keep getting rejected. Then I get email saying it's still being investigated then a phone call 3 weeks later from the fraud investigation officer who said he was investigating it and would call me back on the tue with a outcome obviously rejected .but in the beginning it was raised as fraud then they rejected it but said they would raise it as chargebacks and I had to fill out forms for items not received and send all correspondence to them I have attempted with the merchants .they said in final response letter we have concluded our investigation and we are not refunding you this was not a scam the dispute was not raised as scam but chargeback .I also had gambiling blocks and international payments on my account at time .the bank needed to provide information from evidence from.merchants to prove otherwise and they didn't. My case is now with FOS I honestly don't even think santander investigated they have an awful trustpioilot reviews

Waldo1984
1 year ago

Did you try the merchants directly?


Anonymized839
1 year ago

Revolut

1 year ago

Does anyone have any information for

PURESOUNDS Dubai DXB ?

1 year ago

Does anyone have any information for PURESOUNDS ?

Waldo1984 deleted the post
Waldo1984 deleted the post
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Waldo1984
1 year ago

Ok I think if it is bigger amounts they do it as they cannot chance paying it all out !

Waldo1984 deleted the post
Waldo1984
1 year ago

Well if it is £3500 thats nothing to them to pay out but over £10000 a lot more and interest so they do them as its a big hit if they raise the chargebacks they cost them nothing they are simply reversing payments but its in there interests if a big amount as if they lose to the ombudsman they cover it all

Edited
1 year ago

Don't mention gambling then - wait 14 days - email the merchants in that time asking why you haven't received your services - they won't reply. Send along with the chargeback - obligated under scheme rules to charge it.

Anonymized847
1 year ago

Its too difficult that with loads of transactions the banks not daft they will want to know what you thought you were buying etc bud your better just being honest he has already told them its gambling

Edited
1 year ago

Has anybody went directly through the casino and tryed charback that way?

How did it go?


1 year ago

I have just been reading Google terms and conditions as I thought ,hang on Google.are partly to blame for this also for allowing unlicensed offshore operators to advertise in restricted countries .If Google upheld the law because you can only search for certain domains from certain countries or you don't get access,well what intreating read . Gambiling sites need a valid licence and need to provide Google these licenses and also are not allowed to promote or operate in restricted countries or advertise if they do so Google can and will shut down their domains .But what I can't understand is half of these Gambiling sites do not hold any licence like costa rica they do not hold licence but the companies are registered this means swfa.and not worth the paper it's written on its an interesting read .My thoughts are Google should also be held responsible for allowing these sites to advertise without due diligence and checking their validity on licence . Penalties need paying

1 year ago

Hello, is there a casino site where you are successful with chargeback?

DynamoHarry
1 year ago

I have tried several times, they just reply that it is not their responsibility that the companies they cooperate with use a different MCC code and the like.



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