Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 198)

How long did jokabet take to respond to you from the date of your first email?

Their initial response was within a day if I remember rightly, however I had to wait about 2-3 weeks before they refunded me, I was relentless in chasing them and sending messages etc

Yeah, I agree!

My complaint with Starling has also been declined. FOS is my last hope or I give up

I raised chargebacks to capital one and got a reply the transactions are not covered as fraud ! I specifically completed a chargeback form and sent it and never asked for them to be raised as fraud ! they are either daft or acting it not a massive claim £300 but jesus !

Does anyone know contact details for these dealers

PNMM

LYXBOOK

MAYMAY

KUNAVA

Did you have any luck with ZPGD?

yeah, they're idiots

Just in the past week since charging back Capital one / mybookie.ag. They have called me 2 times basically begging for the money (850$) back or they’re sending me to collections. I laughed so hard and hung up. He seems mad since he’s been emailing me the same shit 😂😂😂 thanks for the money back idiots

thought I’d share some info in case it wasn’t already shared. Visa have their own reporting system for merchant miscoding and it worked a few years ago when I had an issue with banks declining chargeback . If you go to this link, fill it out then once you receive an email confirming an investigation, forward it to the payment processor, then they’ll do something about it. It only works for those who have used visa cards

https://usa.visa.com/Forms/visa-rules.html

Has anyone got an email for mastercard, since my bank is doing nothing to sort this.

Thank you!

did u just write that they miscoding and u Never bought there something. Or that it was for Casino and they miscoding. Thank you

i messaged the uk mastercard twitter, they asked for some details and forwarded it to another team on their side, not heard back from them yet, been a couple weeks, same with the FOS

So are you going to give it out?

Still in dialogue with them so not at the moment but you are very abrupt for someone who’s asking for help

The thread has shrunk quite a bit, is there any reason for this?

noticed the same thing, bit weird

has anyone on here actually got any refunds back from that actual merchant? not chargebacks

Only Jokabet, only found one merchant details and that was Talio constructions no response.

i’m feeling a bit dejected with it all, i can’t get anything from my bank, i don’t know where else to go without the process taking months