Hi loo, Ivy refused my refund. They Said they dont refund my Money. The canceld the Cooperation with Chainvally and now the dont give me my Money,
Automatic translation:
askmagia
Vss222
Bronze
Vss222
1 hour ago
usually i do something like that. but this time they asked me for more informations after i submitted the chargeback. what can i say then? i didnt upload the website
always in the chat? because i went for the normal route. i can ask what they need in the chat when i receive the more info request.
Also you always say digital currency even when the MCC doesnt match that?
thanks!
Automatic translation:
Vss222
askmagia
Bronze
askmagia
1 hour ago
Yes, you can add that too. I always say I haven't received the goods or services. If they ask what I bought, I say digital currency. You can add that too; the more information, the better. I always tell the live chat support to open it in my name, and that's always worked.