HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,566)

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2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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voodoo4
1 hour ago

i have some similar names , guess they are all dead end.

I have for example temdot, zenski, lesski ,

quedot, quecs2 .neocs2 , temcs2

the cs2 is probably linked to counterstrike2 (3th party skins shops etc)

voodoo4
1 hour ago

Hey i can confirm u 100% that they are all XPATE LTD -merchant confirmed that from my bank who say Aquierer :xpate ltd .

mausm
1 hour ago

They not answer and no refund

Org1991
1 hour ago
deus

I had to remind them several times, then individual refunds started coming in every now and then.

Automatic translation:
johnmaddisonn1
1 hour ago

Hi Louis,


Good news and a time-critical warning. Your situation:


1. Split your transactions by date. Mastercard chargebacks via your bank have a ~120-day window from the transaction date. Deposits from June–August 2026 are still inside it — those go to your bank first, now. Anything from November 2025–spring 2026 is past the card scheme deadline; for those you use the acquirer route instead (formal complaints to the payment processors — much longer limitation periods).


2. The descriptors (interdersoft, langx, MRCR) are masked names — the real processors sit behind them. Ask your card issuer for the technical data per transaction (ARN, acquirer company name, MCC) via a GDPR Art. 15 request in writing. That tells you exactly who to address.


3. The crypto part. If some deposits ended at crypto platforms, mark them separately — value converted to crypto is practically unrecoverable. Focus on the euro-denominated card payments.


4. Be careful with ongoing casino contact. Don't promise them anything and don't accept "goodwill" partial offers in exchange for dropping complaints — it can complicate the formal claims. Keep everything in writing.


Order of action:

1. This week: chargeback request to your bank for all transactions younger than ~120 days (services not received / account balance you couldn't withdraw — describe what actually happened)

2. Same week: GDPR Art. 15 request to your issuer for ARN/acquirer/MCC data

3. When the data arrives: formal complaints to each identified acquirer for ALL transactions, including the old ones


Tool tip for the paperwork: you can use Genspark to draft the documents. Upload the TRI form(s) and your transaction information, and it can produce a professional TRI form plus a formal complaint letter to the acquirer (e.g. Walletto) — that's how I prepared mine.


What exactly happened with your balance — rejected withdrawals? Blocked account? That detail decides which arguments are strongest for you.

file

1mastoutano
18 hours ago

hey please i got pal wallet, what do i do? can you help? its very urgent...

57 minutes ago

What do u want help with? What have you already sent them?

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