Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,566)

They not answer and no refund

I had to remind them several times, then individual refunds started coming in every now and then.

Hi Louis,

Good news and a time-critical warning. Your situation:

1. Split your transactions by date. Mastercard chargebacks via your bank have a ~120-day window from the transaction date. Deposits from June–August 2026 are still inside it — those go to your bank first, now. Anything from November 2025–spring 2026 is past the card scheme deadline; for those you use the acquirer route instead (formal complaints to the payment processors — much longer limitation periods).

2. The descriptors (interdersoft, langx, MRCR) are masked names — the real processors sit behind them. Ask your card issuer for the technical data per transaction (ARN, acquirer company name, MCC) via a GDPR Art. 15 request in writing. That tells you exactly who to address.

3. The crypto part. If some deposits ended at crypto platforms, mark them separately — value converted to crypto is practically unrecoverable. Focus on the euro-denominated card payments.

4. Be careful with ongoing casino contact. Don't promise them anything and don't accept "goodwill" partial offers in exchange for dropping complaints — it can complicate the formal claims. Keep everything in writing.

Order of action:

1. This week: chargeback request to your bank for all transactions younger than ~120 days (services not received / account balance you couldn't withdraw — describe what actually happened)

2. Same week: GDPR Art. 15 request to your issuer for ARN/acquirer/MCC data

3. When the data arrives: formal complaints to each identified acquirer for ALL transactions, including the old ones

Tool tip for the paperwork: you can use Genspark to draft the documents. Upload the TRI form(s) and your transaction information, and it can produce a professional TRI form plus a formal complaint letter to the acquirer (e.g. Walletto) — that's how I prepared mine.

What exactly happened with your balance — rejected withdrawals? Blocked account? That detail decides which arguments are strongest for you.

What do u want help with? What have you already sent them?

did you get anywhere?

Someome know who use paypmt.com ?

i am also searching merch. "Skinvore"

P3000700 Great Portland Street, 5th Floor, London

What do you think?

I think I should try everything; they're all safe, we just need to find out the time.

was this from walletto?

with revolut their chat assistance are very helpful at raising bulk claims, I raised for my bank transfers to multiple providers but they were all declined after waiting like 40 working days, now going after the merchants/processors directly

yes

dtvlt is dotavolt, havent had a response yet info@dotavolt.com

anyone been able to find NRDRP or BLCNCE

Hi! But what complaint did you make then? Because revolut is rejected a lot of complaints. Was it also Revolut with you or?

meaning I’ve not been lucky to have a refund

Hi for ZALO the email website processor anything…

Also looking blcnce

Yes. Mobilum refused to provide me but Walletto did.

I’m going to try and answer in the order you’ve asked;

1. Mine were all card payments. I had some bank transfers but they were 2024/2025 so I’ve just written those off.
2. I contacted or attempted to contact all merchants in the first instance so that if I had to go down the chargeback route, I could evidence trying to contact.
3. I chose goods and services for the first chargeback I submitted. It was for Solarbee. It was successful. When I raised another chargeback against a different merchant, I chose same reason and Revolut declined to raise.
4. It was after the decline that I spoke to a Revolut agent through the app. They spent a lot of time going through questions and evidence with me, and then they raised the bulk chargebacks. In total it was 5 different merchants and circa 80-90 transactions. 20 of them have been successful last week and awaiting outcome of the others.

What are you claiming the money back for? That’s going to be your starting point in terms of which route to go through. Is the casino refusing a withdrawal? Have they bypassed a gambling block? I’ve not dealt with bank transfer recalls although a few on here have so might be more info from them.

I would suggest as a starting point to contact the merchants. Who are they?