Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,567)

already got some refund from revolut with goods not received. But now using the same method they are cancelling my chargeback attempt because i dont have enough information. What can i do?

I’m going to try and answer in the order you’ve asked;

1. Mine were all card payments. I had some bank transfers but they were 2024/2025 so I’ve just written those off.
2. I contacted or attempted to contact all merchants in the first instance so that if I had to go down the chargeback route, I could evidence trying to contact.
3. I chose goods and services for the first chargeback I submitted. It was for Solarbee. It was successful. When I raised another chargeback against a different merchant, I chose same reason and Revolut declined to raise.
4. It was after the decline that I spoke to a Revolut agent through the app. They spent a lot of time going through questions and evidence with me, and then they raised the bulk chargebacks. In total it was 5 different merchants and circa 80-90 transactions. 20 of them have been successful last week and awaiting outcome of the others.

What are you claiming the money back for? That’s going to be your starting point in terms of which route to go through. Is the casino refusing a withdrawal? Have they bypassed a gambling block? I’ve not dealt with bank transfer recalls although a few on here have so might be more info from them.

I would suggest as a starting point to contact the merchants. Who are they?

Thank you for sharing your experiences with Revolut—it was very informative. It’s good to know you’re in the same situation as me. I’ve also made 100% bank transfers through Revolut and not a single card payment. So we have the same circumstances. Let’s help each other and try to make the best possible out of this situation, brother.

ofcourse mate. my bank transfers are mainly through kryptonim, which i believe is processed by ivy pay. they are fairly unresponsive but are looking into one of my complaints currently. had no response as of yet on the other one.

I'll just write in German, since you're German too.

It would be important to know whether you made your payments via Revolut as a bank transfer or card payment. During your first (successful) callback, you indicated "Goods not received" as the reason for the cancellation, correct? I would now select "Other" as the next reason and write your own short and honest explanation. Be completely honest about why you want to call back. I would write something like "illegal online casino," "gambling problem," etc.

Interesting ..

So you contacted "kryptonim" directly via mail and asked them for a refund of the deposits, right?

Card payments only. My chargeback wasnt rejected! they simply cancel it

Sent email asking for refund some days ago, still no answer, do they refund?