so token.io don’t refund? was this information from a DSAR? if so what info did you request and what exactly did you give them about you? Name, Email and last 4 card digits for all cards?
Automatic translation:
1 hour ago
Token.io don’t refund. They don’t hold money.
they did contact ivy and Kryptonim on my behalf though.
ivy refunded, Kryptonim are refusing. It says this in the email from token (screenshot I uploaded)
i just asked token to do a dsar ect ect ask chat gpt to help.
they told me all the payments after I sent them my id ect
Automatic translation:
Loo76
Diamond
XkBoii
1 hour ago
so token.io don’t refund? was this information from a DSAR? if so what info did you request and what exactly did you give them about you? Name, Email and last 4 card digits for all cards?
Automatic translation:
1 hour ago
Kryptonim refused. (Email from token)
Automatic translation:
Geosanchez
Sarah222
Bronze
Sarah222
1 hour ago
Does it exist?
Automatic translation:
Sarah222
Geosanchez
Silver
Geosanchez
1 hour ago
I genuinely don’t understand what you are asking me, I’m sorry. I haven’t referenced another page
Automatic translation:
1mastoutano
Loo76
Bronze
Loo76
1 hour ago
what did you say? who did you email? how long ago was it?
i need it urgently really, its urgent
Automatic translation:
Sarah222
askmagia
Silver
askmagia
1 hour ago
Yes. Speak to an agent and explain your circumstances
Automatic translation:
NftsAreCool
XkBoii
Bronze
XkBoii
50 minutes ago
ISX Financial is a major player in the casino business. Their name comes up constantly, and some of my transactions also went to ISX. I've sent them several emails, but never received a reply.
Automatic translation:
Snowyhill84
Platinum
50 minutes ago
Isx point blank refused any responsibility.
My complaint with ivypay is ongoing but think it'll go to their Ombudsman.
Kryptonim sent me all the transaction details which contradicts everything they said about not being at fault
It's all so draining but keeps me busy from depositing!!
Automatic translation:
Loo76
Diamond
1mastoutano
1 hour ago
what did you say? who did you email? how long ago was it?
i need it urgently really, its urgent
Automatic translation:
43 minutes ago
read all the replies Iv just done.
what merchant are you wanting??
Automatic translation:
NftsAreCool
Sarah222
Bronze
Sarah222
23 minutes ago
Thank you so much for your answers!
Really very interesting.
I am demanding a refund because the casino shamelessly exploited my problematic gambling behavior by actively pressuring me to make frequent deposits, even though I had personally informed them in an email months earlier that I suffer from a serious gambling addiction. I received almost daily calls from a casino manager and personalized VIP deposit offers via email. I truly felt that I was being financially drained – that everything I had was to be taken from me.
Furthermore, the casino operates illegally here in Germany and tries by all means to circumvent gambling bans.
The merchants are: ZWART FINANCIAL LTD, iSX Money, Truenorth Payments Corp, BC LTD.
Automatic translation:
Geosanchez
Sarah222
Bronze
Sarah222
14 minutes ago
Okay, sorry, this is perfect, thank you.
Automatic translation:
1mastoutano
Loo76
Bronze
Loo76
7 minutes ago
whos IV?
Pal wallet - do u have email?
Automatic translation:
XkBoii
Loo76
Platinum
Loo76
5 minutes ago
wait so my understanding is you only got 2 transactions refunded? or did you get the isx ones refunded too? I have like 50 if not more