HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,399)

4,859,491 views 25,615 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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player0990
8 hours ago

can you leave me walleto contact email please? i couldn't find details in this thread about how long it takes for them to process the refund. appreciate your help!

Foreverwinningx
8 hours ago

I couldn't find a helpful contact for walleto/coinpacto. Do you mind to share their contact to my email? blancopleite@proton.me

Thanks!

7 hours ago

Does anyone have any information yet on "Eroce" or "OUGNILE"?


I have searched high & low 😩

blancop
4 hours ago
esus

Have Complaints@walletto.eu either info@walletto.eu

Automatic translation:
1 week ago

fileJust got this email now. The way they try and absolve from any responsibility is quite funny

1 hour ago

Hmmm - replied to me with some nonsense about not being a gambling company and being an educational courses company. No mention of a refund.


I have a screenshot of my bank asking me to verify the transaction with their name visible on the Satenda website, so assume can chargeback easily if mention wrong MCC

8x7rqrgfbc37
1 hour ago

I would reply back to them and push the issue, show the evidence. Chargebacks aren’t really that easy with the banks, I thought it would be however Barclays is pushing back saying services have been provided despite the wrong MCC which is ridiculous

Wanderlust
56 minutes ago

Yeh I normally say:

Tried to deposit to a what i now know is an unlicensed casino

Money never arrived at the casino

Also appeared as a weird merchant that I've never heard of and with the wrong MCC

Not recieved services from either the casino or the named merchant


Won every one so far

Edited
1 hour ago

Hmmm - replied to me with some nonsense about not being a gambling company and being an educational courses company. No mention of a refund.


I have a screenshot of my bank asking me to verify the transaction with their name visible on the Satenda website, so assume can chargeback easily if mention wrong MCC

21 minutes ago

fileWhat payment descriptor is this for plz

2 days ago
deus

Did you send an email to Exchange Matrix?

Automatic translation:
3 minutes ago

I’m still waiting it’s been 3 days. I’ll get back to you once they hit the bank…if they do!

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