Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,399)

can you leave me walleto contact email please? i couldn't find details in this thread about how long it takes for them to process the refund. appreciate your help!

I couldn't find a helpful contact for walleto/coinpacto. Do you mind to share their contact to my email?

Thanks!

Does anyone have any information yet on "Eroce" or "OUGNILE"?

I have searched high & low 😩

Have Complaints@walletto.eu either info@walletto.eu

Hmmm - replied to me with some nonsense about not being a gambling company and being an educational courses company. No mention of a refund.

I have a screenshot of my bank asking me to verify the transaction with their name visible on the Satenda website, so assume can chargeback easily if mention wrong MCC

I would reply back to them and push the issue, show the evidence. Chargebacks aren’t really that easy with the banks, I thought it would be however Barclays is pushing back saying services have been provided despite the wrong MCC which is ridiculous

What payment descriptor is this for plz

I’m still waiting it’s been 3 days. I’ll get back to you once they hit the bank…if they do!

I don’t know, I just don’t want to lie about that and ultimately get my account closed or something.

Hi everyone! I had a really strong case to send to Revolut. Because it was a large amount. Before I made a chargeback I read through this whole thread, I read experiences online, I knew you can't mention gambling otherwise the chargeback will be rejected. My case was briefly as follows, I deposited to x casino the payments never arrived on the site. And this was completely true. I sent the following description to Revolut:

1. products and services were not delivered
2. I made a money transfer to site x (this casino's site did not contain the word casino) the money never arrived on the site, I thought it was a legitimate site which turned out to be unlicensed. The payment was made through a random merchant that I do not recognize and have never heard of. The MCC code used misclassified the payment and the funds never appeared in my account. I never received the services I paid for
3. I provided a lot of evidence, including an email from the casino saying the deposits haven't reached them, please contact your banks.

The 1200e chargeback I withdrew was rejected by one merchant, stating that "your request has been rejected. We must handle complaints in accordance with the rules of the Revolut card issuer (e.g. Visa or Mastercard). According to these rules, we can only make a complaint about the original payment amount, and not about any winnings if it concerns payments made on betting or gambling platforms.

Another chargeback for the same incident but to a different merchant with exactly the same evidence was raised and sent to the merchant. Ridiculous.

So what I've realized is don't make chargebacks that can in any way be connected to gambling.

After this I filed another chargeback, the products were not received, the merchant provided a fake receipt that was literally made using chatgtp, I went to chathtp and I can tell you it's not difficult, what's the craziest about this is that Revolut accepted it and settled the dispute in favor of the merchant.

I've been reading this discussion and have noticed that more and more merchants are falsifying proofs and it's impossible to find payment processors and merchants because they simply don't exist. More and more chargebacks end up in the merchant's favor (false proof), or nowadays they don't even agree to withdraw it because you don't have a receipt for the order, etc. by Revolut. I'm just wondering if merchants like to do this, has anyone tried something similar?

Worth noting some merchants somehow use the correct MCC and so in that case chargebacks become impossible

Follow up to this. Sent them the screenshot showing Barclays module which asks to verify the payment to them, and the screenshot shows that module is popping up on the casino site (i.e. matches the merchant to the casino) and now they're refunding.

Of course I am aware of this. But it was just funny because my revolut card has a gambling block so this shouldn't be possible and the mcc code wasn't under gambling.

I just noticed that this merchant was located at 85 Great Portland Street, which has hundreds of virtual offices and many of these merchants use this address, this just proved that Revolut decided to stand behind them.

Revolut justified this to me as follows: "Our internal investigation showed that this merchant and payment are related to gambling, if the MCC code was selected incorrectly during the payment method phase, unfortunately the gambling blocking blocks do not work then" nonsense, literally admitting that the merchant is using the wrong MCC classification 😂

Hi, any news about XPATE or Pixelsn?

Any information about this casino?

Hey do you still have the email for these? I can’t find it anywhere online just a contact form on their website. I would really appreciate the help

Anyone any advice or experience on this please?! I requested chargeback through my back for payments to "Cactipay/Capti3" and have recieved an email from cosmobet stating their payment provider has informed them, asking why I’m doing chargebacks, said my ability to deposit via "SSEU Monetix" has been revoked

Can anyone give me information about these traders:

Skinru Prague

Viegen Potters bar

Uedafan London

Gacenau London

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