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I did something similar. The cases have now been forwarded by my bank to VISA. Was that the case for you too? Is that a good sign? (I have 10 chargebacks pending with different Shell companies simultaneously.)
Thank you for your reply.
Hallo,
ich habe es ähnlich gemacht. Die Fälle wurden jetzt von meiner Bank an VISA weitergeleitet. War das bei dir auch so? Ist das ein gutes Zeichen? (Ich habe 10 Chargebacks bei verschiedenen Shell Firmen gleichzeitig am laufen)
I’ve confirmed it’s definately not TrustPayments now so I’ve contacted PaymentIQ and Finteqhub and formally requested who the merchant is for the transactions they have processed for me as a SAR request. They probably won’t reply but then il go to FCA about PaymentIQ as they are still owned by Worldline until they are sold to Invest Incore
In my case, Wexhype didn't respond or send any proof, and I was able to get all the charges back. But every business is different. I hope you have better luck 🍀
En mi caso wexhype no contestó ni envío ninguna prueba y pude recuperar todos los cargos. Pero cada comercio es diferente. Espero que tengas suerte 🍀