I'm constantly verifying my identity because I want to withdraw my €3000. I always send the required documents to the correct address, and they keep saying they haven't received anything. What's going on?
Automatic translation:
Anonymized1081
Diamond
6 months ago
guys
it appeared that SP wallet is MYDATES LTD itself
Automatic translation:
Anonymized1181
Anonymized1081
Diamond
Anonymized1081
6 months ago
Hi,how do you know? Did you receive refunds and do you have contact details?
Automatic translation:
lauren333
Anonymized1081
Silver
Anonymized1081
6 months ago
They are denying involvement i emailed them earlier
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Snowyhill84
Platinum
6 months ago
Can anyone help with where I stand with this? 😢
Automatic translation:
Majdkdl
Snowyhill84
Platinum
Snowyhill84
6 months ago
try going down the route of ‘
breaches Mastercard rules on accurate merchant identification misrepresentation (code4853) and transaction laundering.Had I known the casino was unlicensed and disguising transactions, I would not have authorised these payments.’
Automatic translation:
Salamasalama
Anonymized1081
Diamond
Anonymized1081
6 months ago
I think boranu bv was mydate
Automatic translation:
Elena1233
Anonymized1181
Platinum
Anonymized1181
6 months ago
Got a response from cardaq today saying its still under review. Have you??
Edited
Automatic translation:
Anonymized1181
Elena1233
Diamond
Elena1233
6 months ago
No nothing from them here
Automatic translation:
Sabine1984
Elena1233
Diamond
Elena1233
6 months ago
Did you also recieved a email from cardaq that you had to submit all information about the transactions?
Yesterday I had to do the kyc verification, today I have to give info about the transactions.
Edited
Automatic translation:
Elena1233
Sabine1984
Platinum
Sabine1984
6 months ago
Yes that was last week I only just heard back from them now saying its still under review. Probably because I've bombarded them with emails lol
Automatic translation:
Sabine1984
Elena1233
Diamond
Elena1233
6 months ago
Haha I read Cardaq was Quick with refunding.. but if a week has been gone by , that aint quick 🤣. Then I now know it can take a while after I send the transaction information.
Automatic translation:
Elena1233
Sabine1984
Platinum
Sabine1984
6 months ago
Yeah its been over a week since ive contacted them now. And some people on here said they declined a refund with them too. We can hope 🙂
No they didnt send GDPR list. I would just send all merchants you think that has gone by them. There has to be merchants connected with your account wich has gone by them because they wouldnt ask you for a kyc check or transactionslist if they wouldnt have any transactions from you.