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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,182)

4,157,526 views 23,262 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Majdkdl
3 weeks ago

makes me think it was either nationwide when i did my chargebacks in 2024 or lloyds in summer 2025 but again i was succesful in all my claims

Elena1233
3 weeks ago

Nothing from cardaq? I’ve not heard back since Thursday last week or so

craigtay9989
3 weeks ago

Maybe they just see you as more of a risk now and because its a new account and no history on you decided to close

Majdkdl
3 weeks ago

well ill check my Cifas report also natwest are useless they will not raise a chargeback at all even with all evidence merchant asked me to do chargebacks and is very frustrating getting through to them but based on santander may have to leave it now instead of keeping chasing

craigtay9989
3 weeks ago

Natwest raised a few for me but then declined alot aswell even though they were the same merchant, strange

Lulule
3 weeks ago

Literally nothing. I sent a chase up email today. Still nothing!

Elena1233
3 weeks ago

I’ve emailed loads too and nothing!

3 weeks ago

I have checked my CiFas report

I don't have any CiFas marker

but I have something called identity theft

this is what happened when you trust this companies they could take a loan in your name and still asleep

daradda
3 weeks ago

Hi do you still have luminexxa contact details? Thanks

3 weeks ago

Is anyone aware of SMMTRX? They are showing as advertising in Prague on my statement but can't find them on here or a general search.

Anonymized1081
3 weeks ago

That's awful. I think anyone who has used these overseas casinos need to check their credit reports regularly to look out for this type of thing 😐

3 weeks ago

The latter is either AI tools for general practitioners (couldn't find anything likely)

Or (more likely)

A General Purpose AI tools webshop.


Try googling that and see what pops up?

3 weeks ago

gp*ai tools, country UNITED KINGDOM, category Business Services cant fiind anything.

Kelly1234
3 weeks ago
esus

Hi Kelly, could you tell me how I can try to recover some volt transfer?

Thank you so much

Automatic translation:
Majdkdl
3 weeks ago

submitted everything within the required timeframe, so any deadlines that were later missed were down to the bank’s handling and delays rather than anything on my side.


From the outset I provided details of all the relevant payments, but they chose to focus on some and not others. During calls this was put down to "operational errors," yet those same issues weren’t acknowledged in their final written response.


The FOS has already raised concerns about how the situation has been represented, and I’ve received multiple different versions of correspondence relating to the same complaint. That inconsistency speaks for itself.


I’m keeping specifics limited here, but the overall point is that processes don’t always run as cleanly as they should and it’s important to keep records of everything.


Happy to share more detail privately or in less public spaces if it helps anyone dealing with something similar.


Edited
Fire4ice
3 weeks ago

I’ve been active on this forum for the past two years and have tried to help as many people as I can. At one point it even led to a casino contacting me directly with threats. I know people sometimes change accounts here, but I’m sure there are members who can vouch that my goal has always been the same: to hold bad actors accountable and protect other players.


I’m only sharing what I genuinely know. Whether anyone chooses to act on that information is entirely their decision.


If you take a step back and look at the bigger picture, one possible approach people use is reporting that a specific merchant transaction was actually a payment to an illegally operating casino. Once that merchant is flagged, the bank may or may not assist with chargebacks, but at least the transaction is on record.


Often, accounts connected to these situations show multiple "goods and services" payments across different merchants. From one angle it can be treated as an illegal gambling transaction; from another, it may look like a legitimate business that simply didn’t provide the promised service or product.


Even when a claim or chargeback is approved, the process isn’t always straightforward. Chargebacks are handled bank-to-bank. The receiving bank contacts their client, who may not respond, and the funds may already be gone. In some cases, banks refund the customer while never actually recovering the money from the other side.


The main point is that people should understand how these processes actually work before assuming there’s an easy fix. I’m sharing this to help others protect themselves, not to tell anyone what they must do.


3 weeks ago

I’ve emailed loads too and nothing!

3 weeks ago

I received email today requesting merchants and transactions

3 weeks ago

I received email today requesting merchants and transactions

3 weeks ago

I got the same 1, I have Mlysys did you send them any others? They didn’t reply after I sent the transactions over, iv tried with them for months and didn’t get anything it’s weird they have started refunding now.

1 month ago

Yes I've had the same one from velobet same company!!! Shorty after a day or so refunds were back in my account!! Which payment processor was this? Keep on at them file I received refunds

£420 16th Oct 2025

£50 16th Nov 2025

£700 18th Nov 2025

3 weeks ago

Hi there,


would you be able to help with Velobet and refunds please?

Please send me what you said to them to

beatthecasinos.geology990@aleeas.com


thank you in advance.

Tomell1234
3 weeks ago

Afraid nothing, all I know is it’s classified under schools and education services

jimmi88
3 weeks ago

R u in the UK?

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