Hi what did you say in the email for refund please?
Automatic translation:
steinhammer
Silver
5 months ago
Since none of the intermediaries (in my case DSolpay, Swipez1, HuawaiP) responded to my emails, I requested a chargeback from my bank. They informed me after about 24 hours that the case had been forwarded to VISA.
Does anyone have experience with how this process continues?