hell spin does not want to accept my proof of payment so I can withdraw

I can't withdraw my money, I didn't put a deposit bonus, and they asked for proof of the deposit, I sent it but they are not validating it

I'm trying to withdraw 530 reais and this casino is trying to rob me

that sucks..... hope you resolve the issue soon and get your money

Hello, have you any idea what could be wrong with your proof of payment? Is the casino communicating with you now? I saw that you already submitted a complaint, what is alright, but be aware that we give casinos 14 days to verify player's account and proceed the withdrawal before we intervene in the case. Please, what is country of your residence and from what country have you registered? According to our information, this casino doesn't accept players from Brazil, as you can see although here on casino's website. Have you read closely their T&C? This casino is having bad reputation via Casino Guru rating 😕. I would be more careful when choosing another casino next time.

Hello,

you should focus on what is now wrong with the document in the first place. Contact the casino and seek the solution, this is the easiest way. Far better than waiting for the complaint to develop, to be honest.

"If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.

Thank you in advance for your patience and understanding."

Let me know how it goes.

Wow, I'm seeing this type of thing more and more on this forum. Let me know if you managed to solve the problem. Fingers crossed

I give 4 stars to this casino which has a great possibility of growth.

Immediate support and decent withdrawals. Will continue to deposit.

-Bonuses should be at most 100% max even 20% but 10x wagner...without limits of max win, max bet, possibility to play anywhere even buy bonus...not 200% with 40x deposit+bonus

-immediate withdrawals..maximum within the day

- daily free spins even a few from 10 to 20 to try new slots..

-especially once verified..everything must be immediate and automated, withdrawals as well as deposits.

Whoever has at least these 3 requirements will become the number 1 casino in the world.

Hi and thanks for the review. Maybe it would be useful for other players if you put some official one here- User reviews. I think it's quite descriptive what you write and there's a lot of good info there that others could use and maybe decide if they want to play here. 

Anyway, I can see that you have a good experience with the casino and not many players find the time to write something good, so any such comment is definitely welcome. 

What payment method do you use here for withdrawals?

I think I used doge..

Now I'm trying this mess again...in the meantime I'll put it in my top 10 among hundreds opened and divided in Chrome.

Ah I wanted to ask you what kind of casinos are these sites that have the same slots but never seen around..like desert raider..asgard which is the same as immortal romance by microgaming.

The sites in question yabby, brago, goat, limitless etc... I have grouped them in a window.. all few serious. Ambiguous and unclear TC. Yabby even zeroed out my winnings.

I quite don't understand your question to tell you the truth.🤔

What do you mean that they have never been seen around? Do you mean some new games from another provider?

Please try to make your question clearer so we can find the answer together.

So far I have found many casinos with common providers like pragramatic. Netent. Novomatic. Elk studio. Playson etc... the group listed above have providers never seen before..and I think some of them are affiliated..they have the same software, same layout, same avatars for support, like a copy and paste.

We usually call these casinos "white label" casinos. It is almost the same principle like creating a franchise. However, the fact that they might have the same properties but be run by entirely different management really complicates the family tree of this kind of groups. Although they all appear to be the same at first glance, there are differences in the terms and conditions, game providers, and overall experience, for instance.

Good point anyway.

Thanks for the information.

Thanks for bringing that up. We are here if you need us.😉

Pls Reply my post forum

Hi, I've already answered some of them. Please try to look and write back where I replied to you.😉

Jaro did a few hours ago. Have you seen it?

It is here 👈

Guys, I'm a lawyer, illegal website, confiscation of illegal profits, tomorrow there will be lawsuits in Thessaloniki in the prosecution of electronic crime, anyone who wants to file a lawsuit should send me a private message

The user with the e-mail she made a withdrawal request which forced her to send her personal documents and data too many times and in the end they have confiscated her profit which met all the conditions her profit was a withdrawal and was not bonus money as a result she for theirs reason to classify her as a bonus hunter I am a bonus hunter with this excuse they took the money without any warning and despite this they forced her to send personal documents and photos of herself first

I can see that you have submitted a complaint here with our team, and Veronika has already started to work on it. She actually needs some additional information, so please provide those whenever possible.

Hopefully, the issue you experience can be solved without any lawsuit.

What do you say? Could you wait to see how it will go?

I have big hopes here that it will get to the best resolution possible.🤞