MiFinity issues withdrawal

Hello, I have requested 2 withdrawals from my MiFinity account to my bank account. Both have been in the status "in KYC queue" for almost 3 days. Otherwise the money was always transferred immediately, at the latest after a few hours. Of course, support doesn't answer. Anyone an idea what I can do?

Hello Daniela,

Did you check what the status is in your casino account with these two withdrawals? Firstly all need to be done in casino request.

Yes the money was paid out by the casino and it was already credited to my MiFinity account. When I debited it to the bank account, the only thing that came up in the process was "in KYC queue". And it has been at this status for several days now.

and have you tried to contact them via this email address: clientservices@mifinity.com? Also, you could try to contact them via social media what they have. From my personal experience twitter and facebook are good platforms to solve problems.🙂

Yes, I got in touch via this email and via Facebook. Both so far without success. Unfortunately.

You can try also Twitter, this is probably the best platform where to escalate your problem. I just want to be sure. Have you already did some withdrawals from the casino to your MiFinity account? Was it without any problems? Did you send all the required documents to the casino and MiFinity for verification? KYC verification is very important to be done to get your money from casinos and MiFinity account as well. 

Hello,

I have the same problem.

My Myfinity account is fully verified and I have made deposits and withdrawals there several times. In the past, withdrawals to the bank account were always processed directly.

Now it says "In KYC queue", which seems to be the case for many customers at the moment.

Has it been paid out to you in the meantime Daniela?

So my payout has now been processed and went pretty quickly.

I still wonder why there is currently only a KYC queue when you want to pay out.

That sounds like they simply need to verify your account, but they don't have enough human resources to process the documents fast enough so you ended up in a queue 😕

For me it's the other way around, my deposit via MiFinity Instantbanking is not available even though it has already been deducted from my account.

And of course there is no reaction from support. That seems to be common practice there on the island. The fact that this filthy service has no chat/telephone support says a lot.

Unscrupulous company to stay away from.

The account there will definitely be canceled again.

Did you also try to contact MiFinity support? Just an idea, but I would try that, just in case.

Anyway, how long have you been waiting?

Could someone help me transfer the money from MiFinity to a bank in your country? :(

In Colombia it is quite difficult to be able to do this 🙁

Hello there.

The way I see it you would like to transfer your money to someone else's also bank account, am I correct?

You know not convinced this is the best solution.

But I might get it wrong.

Could you instead find another wallet that allows you to withdraw the money directly?

Hello, I'm at mifinity and I'm also completely verified, now I wanted to have money paid out to my bank account but it was rejected, can anyone help me?

I'm new to mifinity, unfortunately, I'm completely verified, now I wanted to withdraw money from my bank account and it was rejected within 1 minute 😞 can someone help me please

Hello, I'm with mifinity and I'm also completely verified, now I wanted to have money paid out to my bank account but it was rejected, can anyone help me?

Hi did you try to ask the support what is the problem that your withdrawal is rejected ? I think the best place to start would be there, but hopefully you'll get some answers from players with similar experiences too. 

Anyway, can you try first with mifinity support and tell us what answer you got ? 

German:

I'm slowly but surely becoming extremely annoyed with Mifinity.... I can't pay out anything "cumulative transaction limit has been reached". It's a large sum in the 4-digit range. I have not received any feedback from Mifinity since Saturday September 30th, 2023, neither by email nor by telephone. I have now opened 4 tickets "increase limits". I am completely verified and nothing is happening. Can someone here please support?

English:

I'm slowly but surely becoming extremely annoyed with Mifinity.... I can't pay out anything "cumulative transaction limit has been reached". It's a large sum in the 4-digit range. I have not received any feedback from Mifinity since Saturday September 30th, 2023, neither by email nor by telephone. I have now opened 4 tickets "increase limits". I am completely verified and nothing is happening. Can someone here please support?

Thanks in advance.

KR

Nils

Yes Hello dear forum,

I have had an account with Mifinity since 2022 and verified myself back then, and reached the limit of 1000 euros almost 2 days ago, according to the email from Mifinity, and now I can no longer receive money from the casino or pay it out from Mifinity There is no response via email, and I don't understand why I only have a limit of 1000 euros for transactions even though I'm verified... since I've only rarely used Mifinty and it's now almost a four-digit limit The amount is that I can't get to and I haven't read very positive reports in several threads regarding support, so I wanted to ask if there are people here in the forum who have VIP status or have direct contact and can ask what's going on . Over 48 HOURS no response (2 emails), no chat, no option in the account although there is always a notification Transaction limit reached go to your profile On your own...etc smells like a long process to get your money. ..and I can't understand at all that it's only 1000 euros, otherwise I always read 2000 euros or 20000 euros when verified, and they got all the documents directly back then almost 2 years ago, only the money that disappeared from MuchB and Now something like that... just problems and frustration with all these providers.

LG

Sepp