Litecoin deposit in volcano vegas

Good day. I made a deposit of 13 litecoin (equivalent to 700 euros) at Vulkan vegas 12 days ago and the money has not been credited to this day. When asked where my money is, it says that there was an error and that it should take a few more days (which I've been listening to for 12 days). I have already sent them proof of payment for my wallet and the blockchain also shows that it has arrived there. In my litecoin wallet it says that it has arrived at the recipient. So my question is has anyone had experience with this? How long does that take? What can I do now?

Hello,

I'm sorry to hear about your issue, 12 days seems like quite a long time to me.

Just to make sure, in which casino did you deposit, please? There is the original Vulkan Vegas Casino with a very good reputation and another Vulcan Vegas Casino, which clones the original but is a scam.

Kindly let me know.

Hi. I'm on the right side of volcano vegas

Hello, that's good news I'd say.

Sadly, I can't come up with any solution, the casino or payment provider has to fix this. I checked your complaint and it would be best if you can send all related communication to Petronela. ¨Just click here, to enter the complaint.