Volcano Vegas payout (page 3)

Same here..

I have never experienced a casino with that slow payout's

Maybe the don't have the money

15 days still waiting for my 10.000 euro..They delaying time and refer to T&C's..But they don't keep up with them them selves

I have never ever experienced a casino with so slow payout's

Funny enough they take your money instant

I'm considering to ask for 1000 euro and say they will get them in 14 days

Money is what matters the most! Anyway, I'm happy to hear the good news. So have you already decided where you're gonna play next? 😀

Hi, everyone on this forum eventually got paid. It just takes time. I believe you'll eventually get it as well 🙂

Nope any ideas

Luckily I found this forum, I also have problems with Vulkan Vegas, I'm not really happy to hear that I'm not the only one but that you can apparently get help here.

Hello Butte, I am also having problems with the casino and wanted to ask if you had problems with the verification and how long it took you. So next to the pictures there are green ticks, but they also refused to pay you because it supposedly still takes time to verify.

Good luck in the future.

I would appreciate an answer from you.

LG Adrian

Honestly, it usually took 2-3 weeks to get the withdrawal from the casino. I suppose it's your first withdrawal in the casino as well?

It takes 2-3 weeks for my documents to be verified?

I didn't know that hmm, thank you very much, I'm used to it differently from other casinos, at tipico it doesn't even take 5 minutes.

Well, thank you very much, then I'll wait a little longer and keep you informed.

LG Adrian

According to the experience from the forum users, it took them 2-3 weeks to receive the money, but I don't think they waited so long for the verification. Have you asked the casino if you need to send them something else?

Mhmm 2 to 3 weeks ?????

Do they even have a rule all over the place where they shouldn't have a good rating

For me it took a day to verify

It took me 15mins to get verified and nearly 2 weeks to get paid so don't recommend this site to anyone they lie about payout times

Exactly and also offer a visa to pay but supposedly payouts do not work via visa 😂

Yes! I mean that I've written to the support almost 10 times now, on the site my documents are supposedly verified, but if I want to pay out my money then I get an email that I should contact the support.

The support tells me that it can take a while until the verification is completed ... But actually it is.

I also opened a complaint on the site because everything is exactly there. I can also add screenshots if I can.

Wow can't be true, well, thank you for your answer, then I know that it's really up to the casino and not me.

Yes, these idiots have their own rules, 😂

I noticed that Howard is answering no matter what e-mail I write to..So maybe he is support, manager, financial team and taking complaints

They suck with withdrawals. It takes forever and if the 14 days is not forfilled they make excuses

Also the couple of withdraws I made was all processed in the weekends. No one in work days

I belive they will lose a lot af players if they don't step up the withdrawal system

The casino should be pretty big. It's quite strange that "Howard" is responsible for everything 😀 I'll let you know here if I manage to find out why it takes so much time.

So I honestly have to give something positive yesterday, for fun, I topped up 50 euros and won 480 euros and paid out, the money was amazingly already there today.