Very serious issue at Mr.Bet (page 3)

How many days have you been waiting?

18 days current

That's awful! Have you filed a complaint too?

At the beginning of the year, in January, the €4,000 payment took about 7 days. I had only opened a case then, and they transferred it the next day. A week before October, I had already received €1,400. So, they are paying out, it's just strange right now. This is the first time in 7 years that it's taken this long.

I'm keeping my fingers crossed that they pay it out.

That would be a shame, because I love playing at Mr.Bet. 🤟🏼 I feel more comfortable at their casino than any other, but it's really disappointing when they leave you high and dry like that. ☔️

I'm verified; I've had to verify several times. I've been a customer for about 7 years.

Yeah I understand, that's why I told you, if we don't see any progress, we will contact the casino.

Of course. You will be notified every time the complaint needs your attention, along with the progress made. At the same time, you are welcome to regularly review the complaint for yourself. No worries, the mediators are handling it.

Thank you 🙏🏼

Has anything changed for you?

No, unfortunately nothing so far.

Same here, it's always the same thing: "being processed"...

I'm in the same situation. I'm fully verified, and yet for about three months now, my withdrawals have taken more than three weeks to be deposited. Today, my latest request, submitted on September 29th, is 17 days overdue, and I still haven't received my payment. They always say the same thing: they have a high volume of requests, and they don't offer any solutions.

Could you please let me know?

Yes, it's been the same for me for 16 days.

I can understand why you're frustrated, especially if this has now become a repeated pattern rather than a one-off delay.

Since you're fully verified and the latest withdrawal has already been pending for 17 days, I would definitely add this update to your existing complaint. Please include the exact request date, the current status of the withdrawal, and any messages where support only refers to a high volume of requests without giving you a concrete timeframe or explanation.

The fact that you've been experiencing similar three-week delays repeatedly over the past few months is also relevant, because it shows this isn't just an isolated incident.

Since your complaint is already open, I would keep all further updates there and let the Complaints Team continue assessing the situation.

Hi, have you received your withdrawal after three weeks? I'm also waiting for €2,000 from Mr.Bet since October 3rd, 2026, and I'm getting the same answers from support. It would really help me to know if you've received your money now. Thank you!

And did it work out?

Yes, unfortunately, the situation is still the same.

No, no change. I'm still waiting for my payment from September 25th to be reviewed and then transferred.

I myself received a payment of €1400 on September 24, 2026, but the new payment of €2000 from October 3rd has not yet arrived.