Very serious issue at Mr.Bet (page 3)

How many days have you been waiting?

18 days current

That's awful! Have you filed a complaint too?

At the beginning of the year, in January, the €4,000 payment took about 7 days. I had only opened a case then, and they transferred it the next day. A week before October, I had already received €1,400. So, they are paying out, it's just strange right now. This is the first time in 7 years that it's taken this long.

I'm keeping my fingers crossed that they pay it out.

That would be a shame, because I love playing at Mr.Bet. 🤟🏼 I feel more comfortable at their casino than any other, but it's really disappointing when they leave you high and dry like that. ☔️

I'm verified; I've had to verify several times. I've been a customer for about 7 years.

Yeah I understand, that's why I told you, if we don't see any progress, we will contact the casino.

Of course. You will be notified every time the complaint needs your attention, along with the progress made. At the same time, you are welcome to regularly review the complaint for yourself. No worries, the mediators are handling it.

Thank you 🙏🏼

Has anything changed for you?