ForumComplaints DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 69)

1 year ago by kirekin
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473458 views 4941 replies |
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Anonymized641
5 months ago

What kind of receipts are they asking for?

You should be able to get a receipt if you log in to the casino's website, right?


It's sick to demand a receipt, by the way, if you've been the victim of a fraud, you hardly have a receipt.


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DynamoHarry
5 months ago

I can't log in to the casino. I'm closed everywhere. If you ask for a receipt, they don't answer. I pressed that I had not received anything delivered. Couldn't find anything else that fit

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Madridmadrid
5 months ago

How often did you write to them?

Which email? Haven't received an answer for weeks

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Nidd90
5 months ago

No, I spoke to someone who works there. But I will make an appointment for counselling. She told me you should complain if you don't recognize transactions

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5 months ago
Post by Nidd90 was deleted
5 months ago

If there are many of us who have complained, they will see that there is a problem and will take care of it. As long as no one acts, these disgusting casinos will continue to do this

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t99472znz9
5 months ago

Wrote my first email to them on Thursday, support@elegro.eu


got a reply this morning that they wanted a picture of my bank card with some numbers hidden, sent it and got a reply tonight that they started the refund

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Anonymized641
5 months ago

I honestly don't know what I had, scrolling through my transactions the past few days and sick as hell when I see all your transactions to these shady shell companies. It is about 500,000 in the last two years to around 40-50 different companies that I can directly connect to casino games.


My hope is that I will be banned from all games, just a plus if I get a penny back

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5 months ago

Wrote my first email to them on Thursday, support@elegro.eu


got a reply this morning that they wanted a picture of my bank card with some numbers hidden, sent it and got a reply tonight that they started the refund

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5 months ago

Thank you ☺️

and what did you write?

maybe I'm doing something wrong?

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5 months ago

hi

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Nidd90
5 months ago

How much money did you get back in total? And do you remember from which ones

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Nidd90
5 months ago

They took a long time until you got the money

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5 months ago
Post by Nidd90 was deleted
5 months ago

Congratulations, some money is better than no money, and now hopefully you also blacklisted on all or at least a majority of the casinos so it's not worth the hassle to play on any of them.


Did the bank give you any explanations on why some were successfully charged back and some not?

5 months ago

Still no one found Grotobook/MyDates?

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5 months ago

Nidd90

Gez80


Is it possible to write to you two somewhere? Flashback?Telegram?

Can't send you a PM. Thought I'd speculate a bit about chargebacks from banks.

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Nidd90
5 months ago

Hope you get everything tbx iomed the police report too

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5 months ago

Gezz/Nid - can I contact you somewhere as the forum lacks a PM function. Are you anywhere? Tele gram? Flashback?

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5 months ago

Gezz/Nid - can I contact you somewhere as the forum lacks a PM function. Are you anywhere? Tele gram? Flashback?

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5 months ago

Unfortunately, I don't have any of that. But just write here and we'll try to help each other. It is also only better if we are all open about what we write and hopefully we can learn from each other🙂

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Nidd90
5 months ago

Hi

I too received refunds from Elegro. This was regarding deposits on Velobet. What casinos did you play on ?

Sutton
5 months ago

Can I ask how long it took please and how much. I emailed them 5days ago, they asked for bank details and I sent those, I have not heard anything

Madridmadrid
5 months ago

Yes, these are absolutely sick sums you see when you scroll through. I only had deposits of 279k in 1 year and not a single withdrawal.

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