Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 4)

https://fintelegram.com/fintelegram-and-whistle42-launch-investigative-campaign-on-online-casino-payment-processors/

This is interesting for sure!

I had success with 'Destream Services' today. If anybody needs support with them?

I have some transactions from Destream unfortunately yes. Any tips?

It's so sad how it's affecting so many people. I believe authorities and payment companies like VISA/Mastercard will pay more attention to this soon.

What's worrying is that regulators like the Kahnawake Gaming Commission (KGC) seem to be going easy on casino groups like Stardust Global Ltd. They're letting them continue these shady practices without much pushback.

I just recently complained to the KGC about my experience, but their response just pointed to Stardust Global Ltd's terms and conditions. They said "there is a possibility that a different name may appear" on billing statements, but that doesn't really cover it. It's more like, "there is a possibility that we will use a random fake merchant, so you'll pay them without knowing."

3.13. Please be aware that while credit card transactions are typically listed as 'Stardust Global CCS Ltd' acting as a Merchant of Record on your billing statements, there is a possibility that a different name may appear. If you have any doubts or questions regarding the billing statement, please feel free to contact our Customer Support for assistance

Have you got on to their support as of yet? They have a live chat on their website. Just keep pushing and checking everyday for an update.

Does anyone have Pay-Spro Aze Azerbaijan on their list? Currently trying to find a possible way to contact them.

Oh that’s great. What merchants was they the provider for? Did they get back via email?

Fingers crossed all comes back for you!

Was one of them playing star? I think they was on mine for them.

Only sent them to the around a week ago. They are still investigating they told me in an email today.

I had Game Player, Titi Miti Limited, Playing Star, Gaming Group, Gamer TV - that has all been sent to them. Will be interesting to see what they come back with.

Ejsbia. Aiiw. Wiievvevieh s aiiwbvebididbdbnsisisi znsllaiwbsb

When I first contacted them - they said they had refunded an amount. So they must be linked to another merchant who I had successfully contacted originally (still trying to figure out who). Have only just sent the list with Playing Star etc to them yesterday..

catch me on here and i can update if i find anything out

ebaums2024@proton.me

catch me on here and Ill let you know

ebaums2024@proton.me

Hi

I am new to the forum but have had experience in the false Descriptor situation. Everybody who uses a Caracoa casino is doing so because of gamstop and the casinos are fully aware.

I have had payments go through companies in Nigeria,Budapest,Germany and the uk all show on my bank statement as office supplies etc all totally false.

Morally as gamblers we know that we gambled with these sites and used the credits but how do you trust a casino that is falsely processing payments in such a way what else is false,Game Play, RTP, etc ??

Mydelivary, 123Templates, Info@Stockimage, Nohtos, the list goes on. The casinos blame the processors the processors blame the casino and the companies the payments are bing filtered through play dumb😂

My banks have got involved and have stated this is a huge industry problem which the gamblers are being exploited. Keep sending the emails keep chasing the companies from experience they will reply in time.

I am trying to get a refund from all credit card transactions that went to third party companies for reasons other than gambling. For the most part they are English, Swedish and Belgian tour operators, real estate agencies and financial companies. Almost all of them do not have a website that can be reached from the name that appears in the transaction. I contacted Visa and they have no way to trace these companies and invited me to contact my bank to obtain a chargeback if I did not obtain the goods or services that were the subject of the transaction.

The only merchant I managed to contact was Qpano who immediately refunded me a €500 transaction.

I wanted to know if you were able to contact other companies before opting for the chargeback route via bank.

This casino system is blatantly illegal because it bypasses credit card restrictions. For example, I had set a block on gambling transactions but I managed to deposit several times in these criminal casinos.

Casino gurus should also take this into account in complaints and ask for explanations from casinos that operate in this illegal way.

We are subjected to strict money laundering controls by the casinos while they can do whatever they want.

Indeed, you make a valid point.

We are unable to handle legal matters, so players should contact the banks and the licensing authority in the first place. Additionally, 3rd party payment providers are mostly involved, hence, this is far beyond our reach 🙁

I'd like to try that. Which casino did you go to?

On which casinos did you encounter Destream?

Hi There.

Not sure whether this thread is still active however I have read many people have manmaged to recieve refunds from certain people / places.

Please could you advise what you write to them in your emails? I have also fallen victim to these false advertised payment processor methods that many here claim is against mastercard rules.

The payments I have made go to -

Mydeliveryy

Zpaympf Theplatinum

Nikotpf Dnlectro

Wintermdse

Does anyone have any dealings with any of the above companies / merchants?

Cheers.

Yes, some of them managed to get money in the end, according to what they wrote here. I would be happy if someone would contact you and try to help you in this matter, and I would also be delighted if you could be advised to get the money back. 

I will keep my fingers crossed for you. 🤞

First you have to find them and it's not easy. Out of ten you will find perhaps one or two and many times they may have fake websites without contact details.

If you can trace the merchant's email you simply have to write to them that you are requesting a refund of the transaction made with your card specifying the details with amount and date, telling them that that operation is legally subject to chargeback because you have never received any service from them .