ForumComplaints DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 167)

11 months ago by kirekin
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BigDavo
2 months ago

Do you notice something? You just told yourself the reason why you didn't get a refund or a response!

Automatic translation:
Katze1337
2 months ago

There’s no harm in asking about another persons experience. You’re more than welcome to gatekeep emails and your "process", but if you haven’t noticed, we’re all in the same boat here.

2 months ago

There’s no harm in trying contacting the retailer. I must add, my bank requires proof of communication between myself and the retailer regarding refunds to initiate a chargeback

2 months ago

Then first clarify it with your bank or the provider alone before you present the answer to the provider on a silver platter. The provider's response is to remain silent if 50 emails with the same request reach the provider at the same time.

If the bank has no other solution/reason to initiate the chargeback, it will reject the chargeback for lack of evidence, in which case a message sent is irrelevant. The bank works according to the rules specified by Mastercard. The problem with the chargeback is the 3DS verification, which shifts the liability to the bank. If a transaction is not 3DS verified, the provider is liable. This means: 3DS verification = a bad hand drawn. The provider's method is as safe as a SEPA transfer, once you have paid, you won't get the money back so quickly.


You could also say that if you want to launder money, you just have to work with Mastercard or VISA. You get the impression that the rules for a chargeback take precedence over the applicable law.

Edited by author 2 months ago
Automatic translation:
Post by Katze1337 was deleted by Romi
Reason: Abusive language
2 months ago

Paymentz refunded me in 2 working days from their first response. 👌

2 months ago

Can anyone tell me which website is behind DstrLTD, Limassol Cyprus?


I have found the following which is also creative.


Music Reverb (support@musicreverb.com)

Emarse Skincare (info@emarseskin.com)

123-Templates (support@123templates.net)

Dress Direct Cloth (hi@mydressdirect.com)

CSSKINSPRO (info@paytechpro.com)

KyPay (support@nun-tech.com)

Dolcepay Limited/Kenya (support@dpkenya.com)


All are linked to Curacao/Cyprus based casinos that operate illegally in my country(while their support first claims thats not true and they are legal, until you confront them and they say that the player is responsible). In order to successfully get a chargeback processed I always reached out to the merchant asking for a refund as I did not receive any goods, but they simply ignore a reply which makes it quite easy for my bank to dispute the transaction which the merchants don't fight. Do note this procedure is only executed when you are unable to resolve the matter with the casino/they refuse your refund and/or withdrawal for various reasons from their side!

Edited by author 2 months ago
Tiekefnntn
2 months ago

Hi


Was this for helpserm ??

I beleive this is also for helpserm visiola etc


Youssf
2 months ago

I believe DSTRLTD is Destream; they collect donations or payments for content creators. You will not get a reply from them

Sutton
2 months ago

Helpersm was paymentz.co.uk yes. Enjoy your money back but be quick before they become wise to it

Tiekefnntn
2 months ago

Hi is that visiola as well? Sometimes it shows as helpersem before visiola


Edited by author 2 months ago
2 months ago

Helpersm was paymentz.co.uk yes. Enjoy your money back but be quick before they become wise to it

2 months ago

Did you say it was from an illegal casino?

Anonymized668
2 months ago

No? Why would I say that. Never ever mention casinos. Say you have no idea what it was for and haven’t received any goods or correspondence

Anonymized668
2 months ago

Sorry never heard of visiola

Post by Anonymized668 was deleted
Tiekefnntn
2 months ago

I will keep trying to see if someone else has seen that one

Tiekefnntn
2 months ago

How long did they take to reply? Encase that's where I need to email

Anonymized668
2 months ago

You can also invite them for coffee and cake if you don't want to send an email.

Automatic translation:
2 months ago

You can also invite them for coffee and cake if you don't want to send an email.

Automatic translation:
2 months ago

Clearly you did not read the other messages. I am not going to email a company if it's the wrong one. Also we are all adults here so please be polite and respectful

Katze1337
2 months ago

Relax, why are you so angry? We’re just on a thread talking about refunds

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