HomeForumComplaints DiscussionMaking a formalComplaint

Making a formalComplaint

4,586 views 7 replies |
3 years ago
|
Add post
3 years ago

Hey guys I’m in australia and I want to know how to make a formal

complaint for the casino, balifortune that is run by spin oasis, fabspins and velvet spins. Who do you contact? I want this site shut down so no one else looses money.

tarabridge2710
3 years ago

Well, you should contact the licensing authority. IF the casino is licensed.

Honestly, I fear that you as an individual can't force the casino to get closed.

I'm sorry we were not able to help you with your complaint against the spin oasis - an unlicensed one.

No one should play there:

https://casino.guru/spin-oasis-casino-review

3 years ago

im not saying I as an individual will be able to do this but I know a lot of people aren’t happy and if they face the same issues that I have and we all

complain then something will be done.

tarabridge2710
3 years ago

Fine by me, I was concerned when you wrote "I want this site shut down so no one else looses money."

Sadly, the problem with the missing license still persists.

So the best shot would be an experienced lawyer, I guess.

Keep the community posted if you have a mood for sharing the progress - wish you a great deal of luck and strong nerves.🙏

Srecko777
3 years ago

Getting a casino to refund you deposited funds is the equivalent to getting the proverbial blood out of. A stone. If they are licensed you could submit a complaint to them stating the issue and they could tell the casino to issue you a refund. See what Casino Guru say as this is a serious issue

Anonymized417
3 years ago

Sadly the player deleted his post.

Maybe it would be good to mention that we see rules that limit possible winnings acquired by using real funds only as unfair.

Anyway, thanks for your contribution 🙂!

Edited
Radka
3 years ago
hrus

Good afternoon, I thought that since I sent you the facts directly and what should be, it is not necessary to have comments here?

Automatic translation:
Srecko777
3 years ago

I can see that you submitted the complaint and I wish you good luck with that. Complaints have their own special threads and are kept aside from the forum, the player only communicated with the guru who is taking care of the particular case, so players usually comment about its progress here on the forum as well - to make it feel more public.

It's up to you of course 🙂.

If some player addresses you here on the forum, you can decide whether you like to engage in communication. 🙂

Edited

Add post

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Candy Rush_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!

Follow us on social media – Daily posts, no deposit bonuses, new slots, and more